Summary
Overview
Work History
Education
Skills
Languages
Certification
Certification
Timeline
Generic
Allan Robertson

Allan Robertson

Lower Northfield,NS

Summary

I have been employed in the helping profession for 30 years. I live in Northfield. 2 grown children. 4 grandchildren. Friendly and dependable.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Developmental Support Worker

King's Regional Rehabilitation Center
10.2019 - Current
  • Educated clients and families on mental health, wellness and recovery topics.
  • Conducted home visits to assess clients' home environment and provide support.
  • Documented client progress and activities in accordance with agency policies and procedures.
  • Facilitated communication between clients and external service providers, ensuring access to necessary supports and resources.
  • Developed and implemented individualized treatment plans for clients.
  • Assisted clients in managing personal finances, developing budgeting skills to promote long-term financial stability.
  • Advocated for client rights within various settings, promoting an inclusive society that values diversity.
  • Collaborated with interdisciplinary teams to assess client progress and adjust support plans accordingly.
  • Provided ongoing emotional support during challenging times, helping clients build resilience and coping skills.
  • Kept abreast of industry best practices through ongoing professional development opportunities.
  • Supported clients in maintaining clean and organized living spaces, fostering a sense of pride in their homes.
  • Maintained detailed client records, ensuring accurate documentation of goals, achievements, and areas for improvement.
  • Guided developmentally disabled adults through customized day programs.

Residential Counselor

Bonnie Lea Farm
02.2017 - 09.2019
  • Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal, and social skills.
  • Facilitated group counseling sessions to help clients address issues of substance abuse, anger management and interpersonal relationships.
  • Assisted in recruitment and selection of student leaders.
  • Developed and implemented comprehensive individualized treatment plans for high-risk clients in residential setting.
  • Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
  • Maintained safe and supportive residential environments for at-risk individuals, contributing to their overall wellbeing.
  • Supported residents in coping with emotions and fears through one-on-one sessions.
  • Resolved conflicts by performing in-time crisis intervention and enforcing discipline and behavior metrics.
  • Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.

Manager

Yacro
06.2010 - 05.2017
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Championed diversity and inclusion efforts within the workplace, resulting in an inclusive environment that fostered creativity and innovation among employees from various backgrounds.
  • Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Onboarded new employees with training and new hire documentation.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.

Education

Ba -

Cape Breton University
Sydney, NS

Skills

  • Initiative and Proactivity
  • Motivational Skills
  • Psychosocial assessments expert
  • Emergency response training
  • Administrative Management
  • Case Documentation
  • Client Advocacy
  • Documentation And Reporting
  • Group facilitation
  • Patience and understanding
  • First Aid/CPR
  • Conflict Resolution
  • Written Communication
  • Verbal Communication
  • Dependable and Responsible
  • Supervision and leadership
  • Friendly, Positive Attitude
  • Good Telephone Etiquette
  • Excellent Communication
  • Computer Skills
  • Time Management
  • Team Management

Languages

English
Full Professional

Certification

Nvci

First aid

Food safety.

Low arousal training

Medication training

Fire and life safety.

Certification

Non aversive behavior change

Timeline

Developmental Support Worker

King's Regional Rehabilitation Center
10.2019 - Current

Residential Counselor

Bonnie Lea Farm
02.2017 - 09.2019

Manager

Yacro
06.2010 - 05.2017

Ba -

Cape Breton University

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Allan Robertson