Krutal Panchal
Brampton,ON
Summary
To achieve best carrier growth through a continuous learning process and keep myself dynamic, Visionary and competitive with the changing scenario of the world and business market. Positive Visualization towards market, machines and management with ambition to achieve great place with theory and practical knowledge of appropriate field where strategy and revenue both exist. Possess positive communication and interpersonal skills with a proven ability to work independently and as part of a team.
Overview
7
7
years of professional experience
Work History
Technical Support Representative
Klown Solutions
06.2021 - 02.2024
- Collaborated with IT professionals to escalate and address customer inquiries over technical issues.
- Generate Sales Leads through CRM; Pass leads to relevant developer.
- Respond promptly to incoming sales & marketing leads, also a requests for technical support.
- Provide advice and training to users in response to identified difficulties.
- Manage Office 365 environment, including SharePoint Online; where data and information gets stored and shared in needed.
- Configured hardware, devices, and applications to set up work stations for developers.
City Council Employ
SPOTLESS
08.2020 - 01.2021
- Fostered climate of collaboration between general public, city manager, and members of city council.
- Self-motivated, with a strong sense of personal responsibility to provide clean and sanitize atmosphere to civilians.
- transfer and receive disinfecting material and disposals to different councils and town of yaraa valley.
- lead and distribute work with distinguish area.
Maintenance Technician
The Langham, Melbourne
11.2018 - 04.2020
- Trained under senior technician for maintenance and certified for emergency response training ( ERT) too.
- Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Auto Technician
Kangchon Auto Works
12.2016 - 01.2018
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Completed customer orders and warranty services according to manufacturer specifications.
- direct communicate with customers to understand their auto problems/requirements and implement on it to get solve.
- Use EXACT Software for wheels alignment and rotation.
- Sales auto-parts and maintain sales reports.
Education
High School Diploma -
Swiss IM & H
Lucerne05.2017
Bachelor of Technology - Mechanical Engineering
Parul Institute of Engineering & Technology
India05.2014
Skills
- Application support
- Business Operations Coordination
- Performance Testing
- Hardware diagnostics
- Customer service expert
- Business Development
- Manufacturing Processes
Languages
English
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Technical Support Representative
Klown Solutions
06.2021 - 02.2024
City Council Employ
SPOTLESS
08.2020 - 01.2021
Maintenance Technician
The Langham, Melbourne
11.2018 - 04.2020
Auto Technician
Kangchon Auto Works
12.2016 - 01.2018
High School Diploma -
Swiss IM & H
Bachelor of Technology - Mechanical Engineering
Parul Institute of Engineering & Technology
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