Kristy Graham
Grande Prairie,AB
Summary
Resourceful Office Manager experienced in optimizing office procedures and overseeing operations. Achieved enhanced operational efficiencies through effective staff supervision, problem solving, and employee training. Focused on fostering a positive work environment in high-pressure, team-based settings.
Overview
19
19
years of professional experience
Work History
Owner - Bookkeeper
Iron Pro Plumbing & Heating
Grande Prairie, Alberta
05.2023 - Current
- Executed accounting and bookkeeping services that streamlined business operations.
- Maintained accurate accounting entries and records to support financial integrity.
- Generated client invoices and tracked customer payments to ensure timely cash flow.
- Processed payroll, ensuring timely payments to employees.
Office Manager
Klean-Rite Ltd
Grande Prairie, Alberta
01.2016 - 02.2024
- Streamlined daily office operations to enhance workflow efficiency.
- Coordinated scheduling and appointments for staff and management to ensure efficient use of time.
- Supervised administrative staff, fostering a productive work environment.
- Managed accounts payable and receivable, ensuring financial accuracy and compliance.
- Collaborated with department heads to identify hiring needs and job specifications.
- Conducted interviews and assessments to evaluate candidate qualifications.
- Cultivated relationships with external recruitment agencies for targeted talent sourcing.
- Organized company events and meetings to foster team collaboration.
Auto Detailer
Klean-Rite Ltd
Grande Prairie, Alberta
09.2010 - 01.2016
- Vacuumed interiors and shampooed carpets to enhance vehicle presentation and customer satisfaction.
- Utilized pressure washers and steam cleaners for thorough external cleaning.
- Organized detailing supplies and equipment to streamline workflow and minimize downtime.
- Executed comprehensive hand and automated cleaning of vehicles, ensuring high-quality detailing standards.
Auto Detailer
Grande Prairie Chrysler
Grande Prairie, Alberta
02.2007 - 09.2010
- Utilized pressure washers and steam cleaners for thorough exterior cleaning of vehicles.
- Performed hand washing and automated cleaning for both external and internal vehicle surfaces.
- Scrubbed wheels and tires with specialized solutions for a glossy finish.
- Applied conditioners to vinyl and leather seats.
- Vacuumed interiors and shampooed carpets, ensuring cleanliness and comfort for clients.
- Organized detailing supplies and equipment to improve workflow.
- Collaborated with team members to optimize detailing processes.
- Trained new employees on vehicle detailing techniques to ensure quality standards.
Education
Human Resource Management -
Northwestern Polytechnic
Grande Prairie, AB01-2018
Composite High School
Grande Prairie, ABSkills
- Administrative support
- Office management
- Scheduling optimization
- Customer relationship management
- Problem solving
- Employee training
- Staff supervision
- Recruitment coordination
Timeline
Owner - Bookkeeper
Iron Pro Plumbing & Heating
05.2023 - Current
Office Manager
Klean-Rite Ltd
01.2016 - 02.2024
Auto Detailer
Klean-Rite Ltd
09.2010 - 01.2016
Auto Detailer
Grande Prairie Chrysler
02.2007 - 09.2010
Human Resource Management -
Northwestern Polytechnic
Composite High School