Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Laura Klein

Esterhazy ,SK

Summary

Dedicated and flexible employee with a positive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Committed to maintaining confidentiality and providing exceptional administrative support. Works well independently or as a team, contributing to team success and operational excellence.

Overview

27
27
years of professional experience

Work History

Bookkeeper / Farm Owner

Earl & Laura Klein
Esterhazy, Saskatchewan
10.2020 - Current
  • Processed payroll for employees, including calculating wages, deductions, and issuing payments.
  • Maintained accounts payable and receivable, ensuring timely billing and payment processing.
  • Reviewed purchase documents and company receipts for reconciliation with statements.
  • Ensured accuracy in all accounting entries and records.
  • Monitored loans and accounts payable to confirm payments are current.
  • Received and recorded cash, checks and transfers.
  • Calculated and produced checks for utilities, taxes and other operational payments.

Bookkeeper / Small Business Owner

Grizzly Ridge Mechanical Ltd
Tumbler Ridge, British Columbia
08.2006 - Current
  • Processed payroll for employees, including calculating wages, deductions, and issuing payments.
  • Accounts receivable and accounts payable functions.
  • Input transactions into QuickBooks, create invoices, and process quarterly GST filings.
  • Operated office equipment such as photocopiers, scanners, and fax machines.
  • Reviewed billing statements for accuracy prior to submitting for payment processing.
  • Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
  • Maintained organized filing system of paper and electronic documents.
  • Handled confidential documents with discretion.
  • Completed day-to-day duties accurately and efficiently.

Administrative / Accounts Receivable Clerk

LaPrairie Crane
Tumbler Ridge, British Columbia
08.2016 - 10.2020
  • Processed invoices, credit memos, and other documents related to accounts receivable. Ensuring accurate billing details.
  • Sent copies of invoices and statements to customers to facilitate payment.
  • Provided support to visitors by answering questions and directing them accordingly.
  • Scheduled and coordinated meetings and travel arrangements for staff.
  • Operated office equipment such as photocopiers, scanners, and fax machines.
  • Verified vendor invoices against purchase orders before submitting them for payment approval.
  • Processed incoming and outgoing mail and packages.
  • Managed daily office operations and administrative support tasks efficiently.
  • Answered phone to take messages or redirect calls to colleagues.
  • Created purchase orders for various vendors in accordance with company procedures.
  • Monitored office supplies inventory and placed orders when necessary.
  • Resolved customer complaints in a timely manner.
  • Entered data into various software programs with high accuracy.
  • Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
  • Prepare and reconcile corporate credit card transactions, and petty cash.
  • Order and maintain corporate fuel cards for the fleet.
  • Accuracy in safety record-keeping.

Member Service Officer

Lakeview Credit Union
Tumbler Ridge, British Columbia
04.2009 - 06.2011
  • Participated in training sessions to stay up-to-date on regulations governing financial institutions.
  • Processed loan applications from members including verifying income, assets and credit scores.
  • Disperse loans and process loan payments.
  • Attended seminars and conferences related to customer service best practices.
  • Verified identity documentation submitted by members prior to opening new accounts.
  • Provided excellent customer service to members of credit union by responding to inquiries, resolving complaints and processing transactions.
  • Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.
  • Responded promptly to telephone calls from members seeking assistance or advice on their accounts.
  • Reconciled daily sales sheets with actual physical money received from customers or deposited into ATM machines.
  • Sold bank products such as credit cards, travelers' checks, money orders, term deposits, and U.S. currency to existing members.
  • Reconciled cash, checks, and bill payments against computer records at the end of the shift.
  • Identified transaction errors when debits and credits did not balance.
  • Processed money transfers to other countries.

Member Service Representative

Broadview Credit Union
Broadview, Saskatchewan
06.1998 - 07.2006
  • Adhered to all applicable policies, procedures, regulations, and laws.
  • Verified identity information on new accounts using established procedures.
  • Enhanced member relationships by providing excellent service during each interaction.
  • Provided support to members regarding account inquiries, processing transactions, and resolving issues.
  • Performed cash handling duties such as deposits and withdrawals for members' accounts.
  • Attended training sessions regularly to stay abreast of changes in company policies or procedures.
  • Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
  • Used customer information to tailor recommendations to promote or sell travelers' checks, savings bonds, and money orders.
  • Provided assistance to other tellers during peak business hours as needed.
  • Entered customer transactions into computers to record transactions, and issue computer-generated receipts and reports.
  • Processed deposits, withdrawals, transfers, loan payments, and other transactions accurately and efficiently, balancing the cash drawer daily.
  • Maintained confidentiality of bank records, transactions and customer information.

Education

Applied Business Technology

Northern Lights College
Tumbler Ridge, BC
06-2016

High School Diploma -

Esterhazy Central High School
Esterhazy, SK

Skills

  • Administrative support
  • Accounts payable and accounts receivable
  • Data entry
  • Invoice processing
  • Reconciliation of Bank Statements
  • Bookkeeping
  • Microsoft Office: Word, Outlook, and Excel
  • QuickBooks
  • SharePoint
  • Customer service
  • Positive and professional
  • Effective time management and organization skills
  • Work well independently or as part of a team
  • Flexible to changing circumstances

References

References available upon request.

Timeline

Bookkeeper / Farm Owner

Earl & Laura Klein
10.2020 - Current

Administrative / Accounts Receivable Clerk

LaPrairie Crane
08.2016 - 10.2020

Member Service Officer

Lakeview Credit Union
04.2009 - 06.2011

Bookkeeper / Small Business Owner

Grizzly Ridge Mechanical Ltd
08.2006 - Current

Member Service Representative

Broadview Credit Union
06.1998 - 07.2006

Applied Business Technology

Northern Lights College

High School Diploma -

Esterhazy Central High School
Laura Klein