Dedicated and flexible employee with a positive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Committed to maintaining confidentiality and providing exceptional administrative support. Works well independently or as a team, contributing to team success and operational excellence.
Overview
27
27
years of professional experience
Work History
Bookkeeper / Farm Owner
Earl & Laura Klein
Esterhazy, Saskatchewan
10.2020 - Current
Processed payroll for employees, including calculating wages, deductions, and issuing payments.
Maintained accounts payable and receivable, ensuring timely billing and payment processing.
Reviewed purchase documents and company receipts for reconciliation with statements.
Ensured accuracy in all accounting entries and records.
Monitored loans and accounts payable to confirm payments are current.
Received and recorded cash, checks and transfers.
Calculated and produced checks for utilities, taxes and other operational payments.
Bookkeeper / Small Business Owner
Grizzly Ridge Mechanical Ltd
Tumbler Ridge, British Columbia
08.2006 - Current
Processed payroll for employees, including calculating wages, deductions, and issuing payments.
Accounts receivable and accounts payable functions.
Input transactions into QuickBooks, create invoices, and process quarterly GST filings.
Operated office equipment such as photocopiers, scanners, and fax machines.
Reviewed billing statements for accuracy prior to submitting for payment processing.
Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
Maintained organized filing system of paper and electronic documents.
Handled confidential documents with discretion.
Completed day-to-day duties accurately and efficiently.
Administrative / Accounts Receivable Clerk
LaPrairie Crane
Tumbler Ridge, British Columbia
08.2016 - 10.2020
Processed invoices, credit memos, and other documents related to accounts receivable. Ensuring accurate billing details.
Sent copies of invoices and statements to customers to facilitate payment.
Provided support to visitors by answering questions and directing them accordingly.
Scheduled and coordinated meetings and travel arrangements for staff.
Operated office equipment such as photocopiers, scanners, and fax machines.
Verified vendor invoices against purchase orders before submitting them for payment approval.
Processed incoming and outgoing mail and packages.
Managed daily office operations and administrative support tasks efficiently.
Answered phone to take messages or redirect calls to colleagues.
Created purchase orders for various vendors in accordance with company procedures.
Monitored office supplies inventory and placed orders when necessary.
Resolved customer complaints in a timely manner.
Entered data into various software programs with high accuracy.
Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
Prepare and reconcile corporate credit card transactions, and petty cash.
Order and maintain corporate fuel cards for the fleet.
Accuracy in safety record-keeping.
Member Service Officer
Lakeview Credit Union
Tumbler Ridge, British Columbia
04.2009 - 06.2011
Participated in training sessions to stay up-to-date on regulations governing financial institutions.
Processed loan applications from members including verifying income, assets and credit scores.
Disperse loans and process loan payments.
Attended seminars and conferences related to customer service best practices.
Verified identity documentation submitted by members prior to opening new accounts.
Provided excellent customer service to members of credit union by responding to inquiries, resolving complaints and processing transactions.
Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.
Responded promptly to telephone calls from members seeking assistance or advice on their accounts.
Reconciled daily sales sheets with actual physical money received from customers or deposited into ATM machines.
Sold bank products such as credit cards, travelers' checks, money orders, term deposits, and U.S. currency to existing members.
Reconciled cash, checks, and bill payments against computer records at the end of the shift.
Identified transaction errors when debits and credits did not balance.
Processed money transfers to other countries.
Member Service Representative
Broadview Credit Union
Broadview, Saskatchewan
06.1998 - 07.2006
Adhered to all applicable policies, procedures, regulations, and laws.
Verified identity information on new accounts using established procedures.
Enhanced member relationships by providing excellent service during each interaction.
Provided support to members regarding account inquiries, processing transactions, and resolving issues.
Performed cash handling duties such as deposits and withdrawals for members' accounts.
Attended training sessions regularly to stay abreast of changes in company policies or procedures.
Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
Used customer information to tailor recommendations to promote or sell travelers' checks, savings bonds, and money orders.
Provided assistance to other tellers during peak business hours as needed.
Entered customer transactions into computers to record transactions, and issue computer-generated receipts and reports.
Processed deposits, withdrawals, transfers, loan payments, and other transactions accurately and efficiently, balancing the cash drawer daily.
Maintained confidentiality of bank records, transactions and customer information.
Education
Applied Business Technology
Northern Lights College
Tumbler Ridge, BC
06-2016
High School Diploma -
Esterhazy Central High School
Esterhazy, SK
Skills
Administrative support
Accounts payable and accounts receivable
Data entry
Invoice processing
Reconciliation of Bank Statements
Bookkeeping
Microsoft Office: Word, Outlook, and Excel
QuickBooks
SharePoint
Customer service
Positive and professional
Effective time management and organization skills
Work well independently or as part of a team
Flexible to changing circumstances
References
References available upon request.
Timeline
Bookkeeper / Farm Owner
Earl & Laura Klein
10.2020 - Current
Administrative / Accounts Receivable Clerk
LaPrairie Crane
08.2016 - 10.2020
Member Service Officer
Lakeview Credit Union
04.2009 - 06.2011
Bookkeeper / Small Business Owner
Grizzly Ridge Mechanical Ltd
08.2006 - Current
Member Service Representative
Broadview Credit Union
06.1998 - 07.2006
Applied Business Technology
Northern Lights College
High School Diploma -
Esterhazy Central High School
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