Erin Bradshaw
Salt Spring Island,BC
Summary
Motivated professional with a strong work ethic and adaptability. Proven ability to work independently while quickly mastering new skills. Expertise in research and providing support to colleagues. Committed to fostering a supportive work environment and continuous professional growth.
Overview
18
18
years of professional experience
Work History
Bookkeeper & Virtual Assistant | Owner
Hello Monday
Salt Spring Island, BC
04.2025 - Current
- Overseeing client accounts using QuickBooks Online and managing email correspondence
- Matching transactions and conducting monthly reconciliations for bank accounts and credit cards.
- Categorizing income and expenses
- Managing inventory, invoices, and payments
- Preparing monthly financial statements
- Communicating with accountants and clients
- Handling GST, PST, and tax obligations
- Managing payroll
- Handled customer inquiries via email and assisted with service-related issues.
- Managed social media accounts to create content and respond to comments and messages, improving online business presence.
- Maintained filing and record keeping systems with efficiency and accuracy.
- Assisted in the development of marketing materials such as brochures and flyers.
- Designed templates for emails, newsletters, webpages. using HTML and CSS.
- Setup of payment systems for website and software systems.
- Provided administrative support to ensure efficient operation of the office.
- Managed CRM and email correspondence between both clients and staff.
Business Owner
Ma Mere Botanicals & Housewares
Salt Spring Island
10.2021 - 01.2024
- Overseeing daily business operations, which include cash handling, sales, and managing opening and closing procedures.
- Managing all aspects of social media, including the website, e-commerce, social media platforms, and email marketing.
- Acting as the chief buyer for all merchandise while handling inventory management and stocking.
- Conducting staff training and recruitment.
- Responsible for all operational tasks, such as tax payments and POS management.
- Retail merchandise and store appearance.
Lead Aesthetician | Salon Manager
Culture Salon
Salt Spring Island
01.2013 - 01.2020
- Managing Staff, Operations, and Ordering
- Since founding Culture Spa in 2014, I have been dedicated to my role as an aesthetician and fully certified lash technician. My responsibilities include:
- Recruiting staff, maintaining customer service relations, and overseeing all operations.
- Delivering spa treatment services, procuring spa equipment, and developing protocols.
- Managing daily operations for both the spa and salon.
- Handling retail ordering, inventory management, and e-commerce.
- Building websites, as well as executing social media and email marketing campaigns.
Front End Manager | Makeup Artist
Evolve Studios Salon
Salt Spring Island
01.2008 - 01.2013
- The position involves customer service booking and assisting stylists with their services, eventually progressing to the role of Makeup Artist.
- Responsibilities include selling retail products, providing product knowledge, ordering supplies, and restocking items.
- Duties also entail assisting with shampoos, hand and arm massages, and scalp massages.
- Full makeup services are offered for graduations, weddings, and professional photo shoots.
Education
Certified Bookkeeping and Accounting - Vancouver, BC
Career City College
Vancouver, BC10-2024
Lash Certification - Lash Technician
Lush Lashes
Victoria 03-2015
Aesthetician Certificate - Aveda Courses
Aveda Institute Victoria
Victoria, BC01-2015
Makeup Artist - Aveda Makeup Artist
Aveda Institute Victoria
Victoria, BC08-2008
Skills
- Administrative support
- Client communication
- Customer service
- Project management
- Bookkeeping
- Email management
- Database management
- Process improvements
- Software knowledge
- Resourceful
- CRM management
- File organization
- Bookkeeping software: QuickBooks Online/Sage
- Inventory management
- Social media management
- Email marketing
- Exceptional organization
- Customer relations
- Website design
- Marketing materials development
- Professional and organized
- Teamwork and collaboration
References
References available upon request.
Timeline
Bookkeeper & Virtual Assistant | Owner
Hello Monday
04.2025 - Current
Business Owner
Ma Mere Botanicals & Housewares
10.2021 - 01.2024
Lead Aesthetician | Salon Manager
Culture Salon
01.2013 - 01.2020
Front End Manager | Makeup Artist
Evolve Studios Salon
01.2008 - 01.2013
Certified Bookkeeping and Accounting - Vancouver, BC
Career City College
Lash Certification - Lash Technician
Lush Lashes
Aesthetician Certificate - Aveda Courses
Aveda Institute Victoria
Makeup Artist - Aveda Makeup Artist
Aveda Institute Victoria
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