Kristina Sambrano
Tracy,CA
Summary
Medical assistant with 13+ years of experience. Proficient in both front and back office clinical duties as well as administrative and clerical tasks. I am detailed-oriented and knowledgeable in multi-specialty out-patient clinics.
Overview
13
13
years of professional experience
Work History
Patient Admin Specialist IV- GI/Liver Dept
Stanford Healthcare
10.2023 - Current
- Clinic Lead working closely alongside clinic manager and assistant
- Coordinate daily tasks and rooming assignments and fill in when short PCC/MA
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Leads in the development of policies, procedures and participates in A3 for department improvement if and when needed
- Communicate department/organizational updates/reminders as needed
- Participates in Internal Clinic audits
- Processes requests /orders for all rx refills and specialty medications according to my scope of practice while also obtaining all of any prior authorizations
- Provides monthly emails for CLIA per clinic guidelines regarding our up to date (monthly) laboratory supplies and logs
- Master scheduler
- Assists physicians with procedure set-ups, patient procedures and examinations.
- Confirms all referrals and authorizations are complete and proper information is obtained prior to provider seeing patient
- Leads and trains all new on-boarding staff within scope of practice Respondsonds to inquiries from patients, their relatives and/or referring physicians on services and provides accurate information in a timely manner
- Schedules/coordinates peer to peer insurance authorizations for any denied medication, imaging,and or treatment plan
- Ensures the timely completion of work assignments as well as assists teammates with their workload within same scope of practice
- Assisted along side Clinical RN in all GI procedures such as; Esophageal manometry, anorectal manometry, impedance PH test, navi cam, and Fibroscan super user.
Medical Assistant II
University Healthcare Alliance/ SMP
10.2011 - 10.2023
- EPIC Super User
- New patient registration and updating existing patients demographics
- check-in and check-out patients
- schedule new/existing patient appointments and follow ups
- Arranged in office procedures with RN, confirming times with patients and preparing patients to sign consent forms
- Chart prep for upcoming appointments
- manage in-basket messages from patients and staff as well as work different work queues.
- facilitate communication between patient and provider
- office & clinical supply ordering
- injections and phlebotomy
- assists physicians and RN with in office procedures
- specialty medication/infusion prior authorizations
- specimen collection and properly handle specimen send outs to labs
MA III Lead- Gastroenterology & Hepatology
Stanford Medical Partners
10.2019 - 10.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Leads in the development of policies, procedures and participates in A3 for department improvement if and when needed
- Communicate department/organizational updates/reminders as needed
- Participates in Internal Clinic audits
- Processes requests /orders for all rx refills and specialty medications according to my scope of practice while also obtaining all of any prior authorizations
- Provides monthly emails for CLIA per clinic guidelines regarding our up to date (monthly) laboratory supplies and logs
- Master scheduler
- Assists physicians with procedure set-ups, patient procedures and examinations.
- Confirms all referrals and authorizations are complete and proper information is obtained prior to provider seeing patient
- Leads and trains all new on-boarding staff within scope of practice
- Schedules/coordinates peer to peer insurance authorizations for any denied medication, imaging,and or treatment plan
- Ensures timely completion of work assignments as well as assists teammates with their workload within same scope of practice
- Assisted along side Clinical RN in all GI procedures such as; Esophageal manometry, anorectal manometry, impedance PH test, navi cam, and Fibroscan super user.
Medical Assistant I (Call Center)
University Healthcare Alliance
05.2018 - 11.2019
- Medical triage within the UHA scope of practice
- Scheduled appointments for 4 medical offices with over 30+ provider guidelines
- Relayed messages to patients from providers within their EMR
- Insurance verification
- Registered new patients
- Worked referral queues
- Sanitized, restocked, and organized exam rooms and medical equipment.
Education
Certificate - Medical Assisting
Kaplan College
Salida, CA01.2008
High School Diploma -
Duncan Russell High School
Tracy, CA05.2007
Skills
- CI-CARE
- Multitasking- working with MD, APPs and or RN with procedures and still taking time to check emails daily
- POC-Point of Care testing and phlebotomy
- Verbal and written communication between patient and staff
- Account Management- updating patient demographics, imputing insurances, following up with CRMs, patient messages, staff messages, and or referral messages to the best of my ability within my scope of practice
- EMR Systems- EPIC Super user
- Time management- prioritizing patient care, urgent messages, and workplace assignments/projects
- Knowledge in basic medical procedures within a MA scope of practice
Timeline
Patient Admin Specialist IV- GI/Liver Dept
Stanford Healthcare
10.2023 - Current
MA III Lead- Gastroenterology & Hepatology
Stanford Medical Partners
10.2019 - 10.2023
Medical Assistant I (Call Center)
University Healthcare Alliance
05.2018 - 11.2019
Medical Assistant II
University Healthcare Alliance/ SMP
10.2011 - 10.2023
Certificate - Medical Assisting
Kaplan College
High School Diploma -
Duncan Russell High School
Similar Profiles
Justin PickneyJustin Pickney
Customer Access Assistant at Stanford HealthcareCustomer Access Assistant at Stanford Healthcare
Michele MagdalenoMichele Magdaleno
Communication Specialist I at Stanford HealthcareCommunication Specialist I at Stanford Healthcare
Coleen TriunfanteColeen Triunfante
Operations Manager Patient Transport at Stanford HealthcareOperations Manager Patient Transport at Stanford Healthcare