Kristina Gray
Kelowna,BC
Summary
Lead server/bartender with 6+ years in the service industry who takes pride in providing excellent customer service and creating memorable experiences for guests. Maintains positive attitude and team collaboration in high-volume environments.
Overview
5
5
years of professional experience
Work History
Bartender/Server/Senior Shift Leader
Craft Beer Market
2019.05 - Current
- Promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Strong multitasking skills - managing multiple tables simultaneously without compromising service quality.
- Maintained thorough menu knowledge to sufficiently answer questions regarding allergies, ingredients and cooking methods.
- Cultivated relationships with regular customers.
- Supervised fellow staff members, collaborating with hosts/kitchen staff to ensure the floor ran smoothly and maintain guest satisfaction.
Teacher/Teacher on Call
School District #23
2019.10 - Current
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Education
Bachelor of Education - Education
University of Alberta
Edmonton, AB04.2019
Skills
- Food and Beverage Service
- Beverage Preparation
- Guest Engagement
- Team Leadership
- Interpersonal and Social Skills
References
Aly Haimila - Senior Day Manager
Craft Beer Market
(780) 217-2059
Timeline
Teacher/Teacher on Call
School District #23
2019.10 - Current
Bartender/Server/Senior Shift Leader
Craft Beer Market
2019.05 - Current
Bachelor of Education - Education
University of Alberta
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