Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
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Kristin Law

Redwater,AB

Summary

Personable and dedicated customer service representative. Solid team player with upbeat, positive attitude and skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to your company with a passion for building relationships, cultivating partnerships and growing the business. A proactive attitude, with the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

11
11
years of professional experience

Work History

Educational Assistant

Sturgeon School Division
Redwater, Alberta
09.2022 - 06.2023
  • Participated in team teaching activities such as small group instruction or whole class discussions.
  • Cleaned and organized classrooms, materials, and supplies.
  • Implemented behavior management strategies to ensure a safe learning environment for all students.
  • Provided individualized instruction for special needs students according to their IEPs.
  • Monitored student progress and provided feedback to lead teacher.
  • Contributed to development of syllabi, visual aids, answer keys, supplementary notes and class discussion topics.
  • Applied positive reinforcement to redirect negative behaviors.

Librarian

Sturgeon School DIvision
Redwater, Alberta
09.2018 - 06.2019
  • Processed interlibrary loan requests for patrons.
  • Catalogued new books according to Dewey Decimal system or Library of Congress classification systems.
  • Opened and closed library during specified hours and secured library equipment.
  • Created labels and barcodes for library materials using a database program such as Sierra ILS software.
  • Maintained accurate library records, including cataloging and inventory management.
  • Implemented and monitored compliance with library policies and procedures.

Physio Aide

Redwater Physio
Redwater , AB
01.2017 - 12.2017
  • Performed administrative tasks such as scheduling appointments and maintaining records.
  • Provided education on home exercises programs designed specifically for each patient's needs.
  • Performed administrative duties such as scheduling appointments, filing paperwork, and ordering supplies.

Administrative Assistant

E-Construction
Fort McMurray, Alberta
03.2012 - 04.2014
  • Managed office supplies inventory and placed orders when necessary.
  • Answered questions from customers regarding products and services offered by the company.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Developed and maintained filing systems for confidential documents and records.
  • Facilitated communication between different departments within the organization.
  • Greeted visitors and provided general information about the company.

Education

High School Diploma -

Westwood Community High School
Fort McMurray, AB
06-2002

Skills

  • Organization
  • Record keeping
  • Critical thinking
  • Individualized instruction
  • Behavior management
  • Conflict resolution
  • Positive reinforcement
  • Effective communication
  • Time management
  • Problem solving
  • Adaptability
  • Multitasking capacity

Languages

English
Native/ Bilingual

Affiliations

  • Avid gardener with a vegetable garden and small fruit orchard
  • Participant in recreational volleyball leagues
  • Free time is spent caring for and maintaining our acreage
  • Run a home based firewood business
  • Thoroughly enjoy the outdoors, including hiking, camping, hunting and fishing
  • Extremely family oriented, mother to 2 adult children and married for 22 years

References

References available upon request.

Timeline

Educational Assistant

Sturgeon School Division
09.2022 - 06.2023

Librarian

Sturgeon School DIvision
09.2018 - 06.2019

Physio Aide

Redwater Physio
01.2017 - 12.2017

Administrative Assistant

E-Construction
03.2012 - 04.2014

High School Diploma -

Westwood Community High School

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Kristin Law