Jennifer MacMillan
Timmins,ON
Summary
Known for reliability and adaptability, quick learning, and effective collaborating with team members to meet changing demands. Willing to learn new skills and work in a fast paced environment.
Determined professional with dedication to hard work and team player attitude. Offers strong inventory management, filling and record updating skills. Willing to take on any task to help organization's mission succeed. Pleasant and hardworking with great interpersonal skills.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Educational Assistant
District School Board Ontario North East
10.2023 - Current
- Supported classroom teachers in delivering educational materials and managing classroom activities for students of different ages.
- Assisted students by offering personalized help to ensure academic success.
- Kept logs/journals about students to track both behaviour and learning progress.
Owner/Operator
In home Private Daycare
03.2005 - 10.2023
- Helped foster a positive and inclusive classroom environment, promoting respect, teamwork and a love for learning.
- Assisted in organizing classroom materials, help creating educational resources and maintaining an orderly, conductive learning environment.
- Helped with classroom behaviour management, ensuring a safe and respectful space for all students.
- Adapted instruction methods based on individual needs while still meeting curriculum objectives.
- Encouraged students to develop problem-solving skills by providing guidance on task completion and facilitating group discussions.
- Provided effective and efficient assistance to students in need of academic support, ensuring their successful completion of course work.
- Created an engaging learning environment through use of interactive teaching techniques.
- Conducted small group sessions with struggling learners to provide additional support.
- Worked one-on-one with students to reinforce learning of materials.
- Demonstrated patience, compassion, and empathy in various situations.
- Supervised students on school grounds and on field trips.
- Managed all aspects of day-to-day operations, including scheduling, financial management, and marketing for a private daycare serving children from newborn to age 12.
- Developed and implemented age appropriate educational and play based activities to promote cognitive, social, emotional, and physical development.
- Established and maintained strong relationships with families, providing regular updates on their child's progress and addressing concerns promptly.
- Ensured the safety and well being of all children by maintaining a clean, secure and nurturing environment in compliance with safety and health standards.
- Supervised and cared for children of varying ages, tailoring activities and care routines to individual needs ensuring each child receives appropriate attention and support.
- Organized outings with the children enhance children's learning experiences and provide enrichment opportunities.
- Planned and prepared healthy, balanced meals and snacks for children, incorporating dietary restrictions and preferences while promoting nutrition and healthy eating habits.
- Ensured children received appropriate portion sizes and introduced them to a variety of foods helping foster positive attitudes towards nutritious eating.
- Encouraged children to express their ideas and opinions in a safe and supportive environment.
- Assessed each child's developmental progress through observations and record keeping.
- Encouraged language development skills through reading stories, singing songs, and engaging in conversation.
- Demonstrated flexibility when working with different age groups from toddlers to pre-kindergarteners and school aged children.
- Facilitated positive interactions between peers and monitored playtime activities to ensure safety of all children.
- Incorporated art projects into daily routines in order to foster creativity among students.
Medical Office Administrator
Dr. Adesanya
2019 - 2020
- Addressed patient inquiries promptly, providing clear explanations about treatment plans, insurance coverage, billing processes, or other concerns as needed.
- Optimized patient flow within the clinic by coordinating with clinical staff for smooth transition between appointments and procedures.
- Reviewed and sent medical records to other physicians upon request.
- Contributed to a positive workplace culture by fostering open communication among team members and addressing conflicts professionally when necessary.
- Managed appointments, registrations and patient relations in busy medical office.
- Pulled charts and prepared for nurse and doctor assessment.
- Maintained strict confidentiality of sensitive patient data in accordance with applicable laws, regulations, and ethical guidelines.
- Oversaw office records and maintained strict document control.
- Entered procedure codes and diagnosis codes into medical billing software.
- Supported physicians in providing high-quality patient care through effective organization of medical records, lab results, and diagnostic reports.
- Maintained patient databases and updated patient files
Customer Service Representative
Teletech
04.2002 - 02.2005
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.
- Developed strong customer relationships and loyalty through effective communication.
- Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.
- Responded to telephone inquiries and complaints following standard operating procedures.
- Greeted customers by name and displayed respectful attitude, helping develop rapport with customer base and build lasting relationships.
- Utilized problem-solving techniques to identify solutions for complex customer inquiries.
- Maintained an updated knowledge base of current products, services, pricing, promotions.
- Met daily customer service quotas with a focus on quality.
- Participated in team meetings to discuss new ideas for improving the overall quality of customer service provided.
- Remained open to feedback from supervisor and peers to build and improve skills set.
Education
Early Childhood Education - undefined
Northern College
South Porcupine05.2000
Timmins High And Vocational School -
Timmins High And Vocational School
Timmins06.1996
Skills
- Problem solving
- Effective communication
- Patient
- Document management
- Paperwork processing
- Workplace cleanliness
- File management
- Organization
- Log updates
- Stock organization
- Packaging and labeling
- Teamwork and collaboration
- Customer service
- Attention to detail
- Reliable and punctual
- Verbal and written communication
- Material handling
- Records management
- Systems and software expertise
- Multitasking
- Excellent communication
- Active listening
Languages
French
Professional Working
Certification
French Immersion Certificate
<Enter your own>
Title: Early Childhood Educator
Hobbies
Camping
Fishing
Reading
Walking
4 wheeling
Skidooing
Timeline
Educational Assistant
District School Board Ontario North East
10.2023 - Current
Owner/Operator
In home Private Daycare
03.2005 - 10.2023
Customer Service Representative
Teletech
04.2002 - 02.2005
Early Childhood Education - undefined
Northern College
Medical Office Administrator
Dr. Adesanya
2019 - 2020
Timmins High And Vocational School -
Timmins High And Vocational School
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