Kristia Pajinag
Thornhill,ON
Summary
Friendly and reliable Food and Beverage Associate skilled in problem resolution and time management. Comfortable working in fast-paced food service environments while consistently providing quality service. Employs exceptional problem-solving and conflict-resolution skills to enhance the customer experience.
Overview
1
1
year of professional experience
Work History
Food and Beverage Associate
Canada's Wonderland
04.2023 - 10.2023
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Maintained stock levels of cups, lids, straws, and condiments throughout shift.
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Processed payments and provided receipts to establish proof of transaction.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Greeted and seated guests to provide friendly and welcoming experience.
- Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Greeted customers and answered inquiries regarding menu items and specials.
- Stored food in designated containers and storage areas to prevent spoilage.
- Cleaned and organized kitchen, dining and service areas.
Education
High School Diploma -
Vaughan Secondary School
Thornhill, ON06.2025
Skills
- Time Management Skills
- Friendly, Positive Attitude
- Active Listening
- Decision-Making
- Dependable and Responsible
- Communication skills
Languages
English
Tagalog
Timeline
Food and Beverage Associate
Canada's Wonderland
04.2023 - 10.2023
High School Diploma -
Vaughan Secondary School
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