Ava Foster

• Ensured compliance with state regulations by documenting routine safety checks accurately before each shift start time.
• Delivered informative pre-ride spiels to guests, setting clear expectations and enhancing their overall experience.
• Collaborated with team members to ensure smooth transitions between shifts, maintaining consistent ride operations throughout the day.
• Handled emergency situations calmly, following established protocols to ensure guest safety at all times.
• Communicated with different guests when they had issues with certain procedures
• Maintained a clean and organized work area

This job entailed the same workload as the job above as I worked at the same department, ride and location.

• Dealing with problems pertaining to store merchandise and overall customer satisfaction
• Kept up to date with keeping the store clean and presentable for customers
• Checked customers out on tills and provide refunds when necessary
• Collaborated with coworkers to ensure everyone had a role to do

• Transported merchandise to the sales floor and restocked shelves, racks and bins when appropriate
• Answered customer questions regarding store merchandise, department information, and pricing
• Organized store merchandise racks and displays to maintain a visually appealing environment
• Removed damaged and discontinued items from displays
• Checked guests out at the cash register when they were finished shopping

• Provide guests with information about menu items, specials and promotions to provide qulity service
• Responded to customer inquiries and resolved complaints to increase satisfaction
• Communicated with kitchen staff and coworkers around me to provide accurate delays and information regarding orders
• Maintained stock levels of cups, lids, straws and condiments
• Processed payments and provided receipts to guests
• Stored food in designated containers and storage areas to prevent spillage and expiration