KRISLEEN JOY VILLARIN
Etobicoke,ON
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work History
Front-Desk Receptionist
Centennial Park Place
08.2024 - Current
- Welcomed residents, visitors, and staff with a warm and friendly demeanor.
- Provided directions and answered any questions asked.
- Handled approximately 30 incoming calls per day, took messages, and directed calls to the appropriate departments or individuals.
- Assisted with various administrative tasks, such as filing, record-keeping, and managing appointments for prospective residents.
- Ensured the front desk area is clean, organized, and welcoming. This includes managing supplies and ensuring all necessary information is readily available.
Student Intern
Tomiczek Financial Team
07.2024 - 09.2024
- Assisted sales team with day-to-day tasks, including preparing sales materials, coordinating meetings, and managing client communications.
- Collaborated with sales team to develop and implement strategies to attract new clients.
- Assisted in creation of engaging content to support sales efforts, such as blog posts, social media updates, newsletters, and presentations.
- Helped organize and participate in events and seminars.
- Handled various administrative tasks to ensure smooth operations of the sales team.
Team Member/Baker
Tim Hortons
1 2023 - 08.2024
- Assisted approximately 150 customers per day with product selection and ordering process.
- Operated cash registers to process payments from customers.
- Promoted products through effective merchandising techniques.
- Resolved customer issues promptly and professionally.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Data Entry Clerk
AHWBS Canada Ltd.
11.2023 - 05.2024
- Utilized specialized software applications related with job role.
- Organized, sorted, and checked input data against original documents.
- Maintained confidentiality of sensitive information entered to system.
- Maintained files, records, and chronologies of entry activities.
- Operated various office equipment, such as scanners and printers, when required.
Senior Marketing Assistant
China Banking Corporation
10.2019 - 12.2022
- Processed approximately 20 loan payments, deposits, transfers, wire funds, and other banking transactions for corporate clients daily.
- Maintained filing systems and other daily administrative and clerical support tasks to facilitate loans, deposits, and account services.
- Promoted and sold banking products and financial services.
- Assisted customers by phone and in person by answering banking questions and recommending solutions.
- Gathered, reviewed, and sent loan documents to customers by working closely with loan staff.
- Assisted bankers with past due reports, compliance exceptions, and contacting customers about account concerns.
- Resolved problems or discrepancies concerning customers' accounts.
- Ensured compliance with banking regulations when processing transactions.
Student Intern
Royal Thai Embassy - Office of the Commercial Affairs
05.2018 - 08.2018
- Gathered data for market research projects and analyzed findings to make recommendations.
- Researched industry trends, conducted interviews to gain insights, and compiled weekly reports to inform decision-making.
- Proofread documents before submitting them for review.
- Provided administrative support by completing tasks, such as filing documents and scheduling meetings.
- Utilized document management system to organize company files, keeping up-to-date, and easily accessible data.
Education
Diploma in Business Management - Financial Services -
Humber College
Etobicoke, ON 01.2024 - 09.2024
Bachelor of Science in Management -
University of The Philippines Visayas
Iloilo City, Philippines 08.2015 - 06.2019
Skills
Attention to Detail: Able to meticulously review and manage documents, ensuring accuracy and compliance
Organizational Skills: Managed marketing campaigns and client interactions that requires strong organizational skills, which are crucial for maintaining and categorizing documents efficiently
Communication Skills: Has developed excellent interpersonal and communication skills, essential for coordinating with Managers and other stakeholders to ensure smooth document processing and compliance
Time Management: Equipped with the ability to manage time effectively, ensuring timely updates and renewals of critical documents
Technical Proficiency: Familiar with various software applications, including Microsoft Office and is able to handle the technical aspects of document management and processing
Compliance Knowledge: Have a solid understanding of regulatory requirements and compliance, which is vital for ensuring all processes and policies are followed accurately in document management
Timeline
Front-Desk Receptionist
Centennial Park Place
08.2024 - Current
Student Intern
Tomiczek Financial Team
07.2024 - 09.2024
Diploma in Business Management - Financial Services -
Humber College
01.2024 - 09.2024
Data Entry Clerk
AHWBS Canada Ltd.
11.2023 - 05.2024
Senior Marketing Assistant
China Banking Corporation
10.2019 - 12.2022
Student Intern
Royal Thai Embassy - Office of the Commercial Affairs
05.2018 - 08.2018
Bachelor of Science in Management -
University of The Philippines Visayas
08.2015 - 06.2019
Team Member/Baker
Tim Hortons
1 2023 - 08.2024
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