Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

HAIRAT HANAFI MHINA

Toronto

Summary

Throughout my professional experience, I have developed a diverse skill set through various roles, including Resident Assistant, Personal Assistant, Social Media Creator, and Caterer. In these positions, I have demonstrated strong leadership, organizational, and communication abilities. As a Resident Assistant, I supported community development and conflict resolution among residents, while my role as a Personal Assistant sharpened my time management and multitasking skills. My work as a Social Media Creator allowed me to express creativity and apply digital strategy to boost engagement, while catering enhanced my ability to perform under pressure and pay close attention to detail. Currently, I am pursuing an associate of sciences in Biotechnology, which is further expanding my analytical thinking, scientific knowledge, and problem-solving capabilities—preparing me to contribute meaningfully in both scientific and interdisciplinary work environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Resident Assistant

CENTENNIAL PLACE
08.2023 - 08.2025
  • Understanding, supporting, and abiding by all Canadian Campus Communities policies and procedure.
  • Conducting and participating in all functions related to filling and/or leasing bed spaces within the community such as giving leasing tours and answering phone inquiries.
  • Working a structured administrative shift each week as determined by my supervisor.
  • Working assigned “Resident Assistant On-Call” shifts, which included, weekdays, weekends, and/or holidays.
  • Participating fully in the preparation and administration of Turn, Move-In, and Move-Out.
  • Becoming acquainted with residents living at the property while serving as a resource for both residents and parents concerning the property, Centennial College, and greater community.
  • Planing, attending, documenting and evaluating community wide social, recreational, and educational events.
  • Enthusiastically participating in and promoting CCC programming and initiatives like K-CUP.
  • Responding to and documenting behaviors of residents that violate the law or the CCC lease agreement and take appropriate action to stop the behavior.
  • Understanding, communicating, and enforcing community safety, emergency, and fire evacuation policies and procedures.
  • Encouraging the respect and appreciation of individual differences.
  • Serving on the TEAM SPIRIT Committee.
  • Contributing to the community newsletter, as requested by property management.
  • Assisting with the implementation of renewal marketing campaign elements, including renewal events such as candy grams.
  • Attending, and constructively contributing to, almost all weekly staff meetings and any special/emergency meetings.
  • Planned programs and activities designed to promote wellness and create living environment conducive to personal growth.
  • Utilized time management techniques while completing assigned tasks within specified deadlines.
  • Displayed excellent interpersonal skills when interacting with peers, faculty, staff, and guests.
  • Established positive rapport with residents through active listening and constructive feedback.
  • Incorporated creative approaches when planning activities for residents.
  • Led weekly floor meetings with residents to discuss relevant issues and concerns.
  • Facilitated interactive workshops on topics such as health, wellness, diversity, employability.
  • Made regular rounds during my on-call shift to ensure that residents and areas were safe and secure.

Personal Assistant

LAS Consultancy
09.2022 - 11.2022
  • Served as first point of contact for company leaders and clients.
  • Managed high priority and confidential information.
  • Demonstrated composure and flexibility in stressful situations and regardless of competing priorities.
  • Addressed customer requests and queries and provided solutions to common problems.
  • Reminded managers of important deadlines and engagements.
  • Updated company accounts and customer information in business databases.
  • Ran errands and picked up goods to meet staff needs.
  • Created reports and briefs to present business metrics to company leaders.
  • Answered calls and emails from clients and delivered messages on behalf of executives.
  • Created project timelines and updated employees on company progress and decisions.
  • Distributed and ordered office supplies for various staff members and scheduled equipment repairs.
  • Recorded important meeting and administrative information and communicated notes to other employees.
  • Documented services performed and updated checklists.
  • Greeted clients upon arrival and asked questions to determine personal care needs.
  • Possessed calm, professional and courteous attitude towards customers and colleagues.
  • Assisted employers with event planning, organization and setup.
  • Created unique customer experiences, providing excellent service and attention to needs.

Social media content creator

LAS Consultancy
09.2022 - 11.2022
  • Researched industry-related topics to create content.
  • Identified target audiences by analyzing characteristics, behavior and media habits.
  • Managed social media accounts by implementing strategies and tactics to grow followers.
  • Edited and proofread social media content prior to publication.
  • Created and distributed marketing copy to advertise company and products.
  • Developed advertising campaigns for wide range of clients, working with advertising agency's creative director and art director to determine best way to present advertising information.
  • Communicated with clients to assess needs and provide anticipated project timelines.
  • Discussed with client product, advertising themes and methods and any changes that was made in advertising copy.
  • Collaborated with editors to identify project style and tone.
  • Adhered to diverse tone and style specifications in alignment with project requirements.
  • Pitched ideas for news and lifestyle articles.

Catering Staff Member

NEEKO FOODS
09.2022 - 11.2022
  • Assembled and delivered food and supplies for catered functions to scheduled locations.
  • Solicited feedback from customers to report concerns to caterer.
  • Set up and cleaned up events to assist caterers.
  • Assisted customers by dispensing products following established portion control procedures.
  • Checked and replenished items needed for dining and catering.
  • Set up tables for function in accordance with banquet event order.
  • Kept foods at proper temperatures to prevent food spoilage or illness.
  • Cleaned up venue after event and assisted with inventory, food storage and other closeout tasks.
  • Monitored customer food preferences to determine focus of sales efforts.
  • Made special dressings and sauces as condiments for sandwiches.
  • Liaised with kitchen staff to facilitate prompt and seamless service.
  • Transported food orders from kitchen to proper tables.
  • Cleaned and sanitized work areas, equipment and dishes.
  • Stored food in designated containers and storage areas to prevent spoilage.
  • Developed menus, pricing and special food offerings to increase revenue and customer satisfaction.
  • Loaded dishes, glasses and tableware into dishwashing machines.
  • Placed food trays over food warmers for immediate service.
  • Observed and enforced food safety regulations.
  • Designed, planned and catered full buffets for in-house events.
  • Arranged tables and decorations according to client specifications.
  • Collected and returned dirty dishes to kitchen for washing.

Social media content creator

NEEKO FOODS
09.2022 - 11.2022
  • Researched industry-related topics to create content.
  • Managed social media accounts by implementing strategies and tactics to grow followers.
  • Identified target audiences by analyzing characteristics, behavior and media habits.
  • Generated stories reflecting current trends and news to pull audience into website.
  • Created and distributed marketing copy to advertise company and products.
  • Produced and managed digital content to increase traffic to website.
  • Edited and proofread social media content prior to publication.
  • Communicated with clients to assess needs and provide anticipated project timelines.
  • Adhered to diverse tone and style specifications in alignment with project requirements.
  • Pitched ideas for news and lifestyle articles.
  • Outlined and organize material accordingly.
  • Researched current events and news items to fact-check and verify sources.

Education

No Degree - Science

Feza Girls' Secondary & High School
Daressalaam

Associate of Science - Biotechnology

Centennial college
Toronto

Skills

  • Resident Relations
  • Event Planning
  • Resident Satisfaction
  • Inquiry Response
  • CPR Certified
  • First Aid Knowledge
  • Appointment Scheduling
  • Social media content creator
  • Proper Phone Etiquette
  • Time conscious
  • Catering Support
  • Policy Reinforcement
  • Activity Planning
  • Student Engagement

Certification

Tanzanian driver's license

Languages

Swahili Native Primary and secondary school
English Fluent Primary and secondary school

Timeline

Resident Assistant

CENTENNIAL PLACE
08.2023 - 08.2025

Personal Assistant

LAS Consultancy
09.2022 - 11.2022

Social media content creator

LAS Consultancy
09.2022 - 11.2022

Catering Staff Member

NEEKO FOODS
09.2022 - 11.2022

Social media content creator

NEEKO FOODS
09.2022 - 11.2022

No Degree - Science

Feza Girls' Secondary & High School

Associate of Science - Biotechnology

Centennial college

Similar Profiles

CREATE PROFILE
HAIRAT HANAFI MHINA