AMANDEEP SINGH
Etobicoke,ON
Summary
Experienced installation and repair technician with work history setting up, repairing and configuring telecommunications equipment. Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills.
Overview
5
5
years of professional experience
Work History
Dispatcher
GK Logistics Inc.
11.2020 - 10.2021
- Scheduling drivers to make freight deliveries or collect shipments and packages.
- Communicating with customers about freight details, delivery or pickup times, and special handling requests.
- Planning pre-determined routes and accommodating route changes as needed.
- Preparing dispatch documents, as well as generating freight bills and invoices.
- Maintaining records of dispatched calls, driver routes, route changes, as well as delivery and pickup times.
- Keeping track of transportation regulations and laws to ensure that truck drivers comply.
- Reviewing drivers’ logs, including dispatched calls and arrival times.
- Monitoring truck repairs and maintenance schedules.
- Logging customer shipping schedules and complaints.
Logistics Coordinator
Core Logistic Pvt. Ltd
12.2016 - 05.2020
- Monitoring on-time delivery appointments and communicating with shippers and consignees, while negotiating service and price with clear expectations.
- Ensuring proper sourcing of partner carriers and meeting delivery requirements in a timely fashion, while tracking and tracing orders on a daily basis and updating customers
- Providing solutions for customer demands, thinking outside the box to ensure excellent customer service.
- Manage professional relationships with all networked parties (Customer, Caterer, Carriers etc)
- Address phone or email inquiries/correspondence in a timely manner.
Education
Wireless Networking - Wireless Networking
12.2022
Bachelor of Computer Science - Computer And Information Systems
08.2016
Skills
- Microsoft Office
- Route Planning and Adjustment
- Emergency Call Response
- Coordinate Services
- Driver Relations
- Navigation Support
- Customer Relationship Management
Timeline
Dispatcher - GK Logistics Inc.
11.2020 - 10.2021
Logistics Coordinator - Core Logistic Pvt. Ltd
12.2016 - 05.2020
Lambton College of Applied Arts And Technology - Wireless Networking, Wireless Networking
Punjabi University - Bachelor of Computer Science, Computer And Information Systems