Hardworking and reliable employee with strong background in physical labour, customer service, and early childhood education. Quick learner that is adaptable to any work setting.
Overview
13
13
years of professional experience
Work History
Personal Banking Associate
TD Canada Trust
01.2022 - Current
Top quartile of performance for position, within regional district in 2023 and 2024
Perfect scores for banking safety and compliance protocols throughout duration of position
Assessed client's portfolios and provided tailored banking services and advice
Assisted clients with financial advice regarding personal credit
Processed day to day transactions for customers in an efficient manner
Cashier/Front End Supervisor
Sobey's
08.2013 - 12.2021
Trained new cashiers on procedures, customer service and sales techniques
Kept work areas clean, neat and organized for maximum productivity
Assisted customers in selecting items based on needs
Responded to customer service concerns with friendly and knowledgeable service
Processed cash, debit and credit transactions in a highly efficient manner
Adhered to Smart Serve Ontario guidelines when selling alcoholic products to customers
Adhered to OLG rules and regulations when selling specified product to customers
Crop Maintenance
Fernlea Flowers
04.2019 - 07.2021
Installed irrigation systems according to specifications for selected crops
Applied pesticides to crops and disposed of excess chemical in environmentally safe manner
Mixed fertilizers, herbicides and pesticides to specific specifications for select crops
Inspected all machinery and performed routine maintenance to prevent malfunction
Continuously managed small teams towards maintaining crops
Cashier
Sobey's Bridgeport
01.2019 - 04.2019
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Trained new team members in cash register operations, stock procedures, and customer service
Window Cleaner
Elite Window Cleaning
05.2018 - 09.2018
Enhanced company reputation through meticulous attention to detail and excellent customer service.
Cleaned interior and exterior of commercial and residential windows using industry-standard techniques, chemicals and equipment.
Ensured timely project completion by working efficiently under various weather conditions without sacrificing quality or safety standards.
Increased efficiency with proper use of squeegees, ladders, scaffolding, and other specialized equipment.
Youth Baseball Umpire
Tillsonburg Minor Baseball
06.2012 - 08.2013
Demonstrated exceptional knowledge of baseball rules and regulations, earning respect from players, coaches, and parents alike.
Displayed strong leadership qualities on the field by confidently making decisions that influenced game outcomes positively for all parties involved.
Assisted coaches in resolving disputes by providing knowledgeable input and consistent rule enforcement.
Established rapport with team members, coaches, and league officials to foster positive working relationships throughout the season.
Manager Life & Health Support Services at TD Canada Trust (TD Insurance – Support Services)Manager Life & Health Support Services at TD Canada Trust (TD Insurance – Support Services)