KONRAD JARECKI
1524 Magnolia Ave, Windsor,ON
Summary
Honest, hardworking, dependable, works well independently, and always ready to be a part of a team
• Demonstrates the ability to manage multiple tasks and perform well comfortably in competitive, fast-paced environments
• Experience solving problems creatively and can work under minimal supervision
• Effective in handling direct customer inquiries, implementing customer service policies and executing financial responsibilities
Overview
9
9
years of professional experience
1
1
Certification
Work History
Customer Support Associate
HGS - Hinduja Global Solutions
2020.12 - Current
- Provided primary customer support to internal and external customers
- Exhibited strong computer proficiency in data entry while adeptly addressing a wide range of inquiries
- Clarified customer issues and determined the root cause of problems to resolve product or service complaints
- Answered product and service questions, suggesting other offerings to attract potential customers
- Manage customer orders across mobile devices, home internet, and TV services, including processing product returns
- Consulted with outside parties to resolve discrepancies and create expert solutions
- Conducted analysis of customer service trends to identify areas for improvement, offering constructive feedback to management
Seasonal Merchandiser and Counselor
The Scotts Miracle-Gro Company
2020.03 - 2021.11
- Execute retail merchandising tasks as scheduled
- Communicating effectively with store managers to maximize product displays and rotations
- Effectively optimize seasonal sales strategies, and surpass sales targets
- Managed floor space plans, product placing, and promotions
- Updated pricing and signage to complete product displays and educate customers
- Oversee inventory levels and collaborate with management to assess replenishment needs and order additional products as necessary
Door-to-Door Sales Representative
Nutrafarms
2019.06 - 2019.10
- Conduct door-to-door visits to effectively promote products and services to potential customers
- Learned and implemented consultative selling skills to identify opportunities, overcome objections, and close sales.
- Create lead lists and follow up with prospective customers to assess their readiness for product purchases
- Keep management informed by submitting activity and results reports, such as weekly work plans and a monthly/annual analysis
General Processor
Canadian Electrocoating Limited
2018.05 - 2018.09
- Assembling automotive parts for FCA and Toyota
- Organized vehicle parts based on shipping orders
- Inspected automotive parts for quality issues
Packaging Operator
Jamieson Laboratories
2015.08 - 2016.08
- Worked in a GMP facility inspecting vitamins and supplements
- Performed packaging tasks alongside team to demonstrate proper methods according to labour plan and assigned tasks
- Operated tape machines, scales and label printers to package items correctly
- Labeled, and recorded vitamins to prepare for international shipment
Education
Bachelor of Music (Honours) Degree - Music Performance
University of Windsor
05.2020
Skills
- Sales expertise
- Report preparation
- Product Education
- Complaint resolution
- Order fulfillment
- Knowledgeable in Microsoft Office applications
- Bilingual in English and Polish
- Obtained G-class driver's license
Certification
RIBO L1 Candidate
Additional Information
- Classical piano performer at Windsor Kiwanis Music Festivals
- Supervised in Youth Summer Camp events at Pigeon Lake Peterborough
- Camera operator and media panel control for church overheads and online streaming
References
- Dorota Sarninska
Actuary/Bookkeeper (519) 981-3410
- Jakub Jedrzejczak
Insurance Broker (519) 980-1738
- Dr. Bruce JG Kotowich
Choral Director (226) 345-2458
- James Godman
Sales Manager (519) 819-6769
- Joya Halls
Manager (519) 735-2420
- Gabrielle Coleman
Sales Manager (519) 520-3863
- Klaudia Scandale
Manager (519) 980-4817
Timeline
Customer Support Associate
HGS - Hinduja Global Solutions
2020.12 - Current
Seasonal Merchandiser and Counselor
The Scotts Miracle-Gro Company
2020.03 - 2021.11
Door-to-Door Sales Representative
Nutrafarms
2019.06 - 2019.10
General Processor
Canadian Electrocoating Limited
2018.05 - 2018.09
Packaging Operator
Jamieson Laboratories
2015.08 - 2016.08
Bachelor of Music (Honours) Degree - Music Performance
University of Windsor
RIBO L1 Candidate
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