Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Vinay Kumar

Moncton,New Brunswick

Summary

I am an ambitious and self-motivated professional with 3+ years of experience in lead generation and sales. I have a strong track record of success in developing and executing strategies for lead generation, creating and developing client relationships, and closing deals. I am a solutions-oriented individual with excellent problem-solving and communication skills and an aptitude for learning new technologies. I am highly organized and detail-oriented, with the ability to manage multiple tasks and adhere to deadlines. I have proven ability to manage multiple projects simultaneously while maintaining quality standards and meeting deadlines.

Overview

19
19
years of professional experience

Work History

Customer Support Associate

AnywhereWorks
02.2024 - 04.2024

Triaging calls to Law Firms across the US & Canada

Sales & Account Manager

Infosys BPM
08.2019 - 03.2023

Developed and executed strategies for lead generation and sales via email, cold calling, and other channels.
Created and developed client relationships and closed deals.
Conducted market research and identified new business opportunities.
Analyzed customer data and implemented strategies for increasing the customer base.

Applying Lean Six Sigma principles to streamline sales processes and improve efficiency.

Managed client renewals.

Maintained accurate records of customer orders and invoices.

Finance & Accounts Associate

Ernst & Young
06.2013 - 07.2019

Managed Payables and Receivables queries.

Provided customer service and resolved customer queries.

Closed Projects on Email Templatization and Chat bot deployment

Senior Executive

VMware
05.2011 - 02.2013

Oversaw IT Helpdesk operations

Participated in 2 projects for Dashboard Creation and SDFC Migration


Lead

HSBC Data Processing Center
11.2004 - 04.2011

Telephone Banking Advisor for HSBC Bank Canada

Closed 2 Lean Six Sigma projects on Process Re-engineering

Education

BBA - Financial & Management Accounting

Bangalore University

Skills

  • Customer Engagement
  • Customer Relations
  • Strategic Selling
  • Product and Service Sales
  • Customer Needs Assessment
  • Sales Contracts
  • Sales Expertise
  • New Business Generation

Languages

English
Full Professional

Certification

ITIL V3

Lean Six Sigma

Timeline

Customer Support Associate

AnywhereWorks
02.2024 - 04.2024

Sales & Account Manager

Infosys BPM
08.2019 - 03.2023

Finance & Accounts Associate

Ernst & Young
06.2013 - 07.2019

Senior Executive

VMware
05.2011 - 02.2013

Lead

HSBC Data Processing Center
11.2004 - 04.2011

BBA - Financial & Management Accounting

Bangalore University

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