Komalpreet Kaur
Edmonton,Canada
Summary
Motivated and detail-oriented Dispatch & Freight Brokerage Specialist with hands-on experience in coordinating freight deliveries, managing logistics documentation, and supporting team operations. Skilled in using Avaal E-manifest, Avaal AFM, and other dispatch software. Strong background in customer service and scheduling, with the ability to effectively manage time-sensitive operations and maintain communication with brokers, drivers, and clients. Excellent interpersonal skills and an ability to work efficiently in fast-paced environments. Proficient in dispatching protocols, invoice preparation, and route planning. Seeking to leverage experience in transportation logistics and dispatching to contribute to a dynamic team.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Dispatch & Freight Brokerage Specialist (Volunteer)
Rai Dispatch
01.2025 - 03.2025
- Directed dispatching, routing, and tracking of fleet vehicles while ensuring timely deliveries.
- Maintained accurate and detailed records of calls and shipment updates in electronic databases.
- Assisted in monitoring dispatch operations and resolving shipper or driver complaints efficiently.
- Implemented schedule and policy changes under guidance to support dispatch efficiency.
- Processed shipping documents including invoices and logs; ensured proper order handling.
- Facilitated clear communication between customers and carriers to ensure service satisfaction.
Team Member
Tim Hortons
02.2022 - 02.2025
- Provided excellent customer service and product knowledge to ensure customer satisfaction.
- Managed high-volume orders efficiently during peak hours.
- Operated multiple food preparation stations to support team efficiency.
- Maintained cleanliness and organization across the store and workstations.
- Supported team members and supervisors in daily operations and training of new staff.
- Learned and performed all duties with minimal supervision to meet production targets.
Education
Dispatch and Freight Brokerage Specialist -
Rai Dispatch Training
Edmonton, AB03.2025
Business Marketing -
Conestoga College Institute of Technology and Advanced Learning
Kitchener, ON05.2022
Skills
- Dispatching & Load Planning
- Avaal E-manifest & AFM
- Custom Clearance Documentation
- Route Scheduling & Optimization
- Freight Brokerage Support
- Invoice Preparation
- Strong Communication & Interpersonal Skills
Languages
English
Hindi
Punjabi
Certification
Trucking Dispatch & Load Brokerage Specialist
Timeline
Dispatch & Freight Brokerage Specialist (Volunteer)
Rai Dispatch
01.2025 - 03.2025
Team Member
Tim Hortons
02.2022 - 02.2025
Business Marketing -
Conestoga College Institute of Technology and Advanced Learning
Dispatch and Freight Brokerage Specialist -
Rai Dispatch Training
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