Komal Grewal
Morriston,Canada
Summary
To seek and maintain a full-time position that offers professional challenges utilizing. interpersonal skills, excellent time management and problem- solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Personal Banking Associate
TD Bank
06.2023 - Current
- Conducted regular account reviews to identify opportunities for cross-selling additional bank products and services.
- Participated actively in staff training programs designed not only for personal professional development but also for enhancing overall team performance levels.
- Streamlined branch operations by collaborating with team members to optimize efficiency and improve workflow processes.
- Provided valuable insights into competitive landscape analysis, assisting branch leadership in making strategic decisions regarding product offerings and pricing structures.
Customer Experience Associate
TD Bank
03.2022 - 06.2023
- Looked for additional ways to expand products to customers by upselling new products and services.
- Collaborated with team members to develop effective strategies for enhancing the overall customer experience.
- Assisted in training new employees on company policies, procedures, and best practices for delivering exceptional service.
Customer Service/Assistant Manager
Domino’s Pizza
05.2016 - 04.2022
- Place and create customer orders via phones, online and walk-in
- Open and close restaurant while following guidelines
- Lead co-works and assign tasks to ensure customer satisfaction
- Follow safety guidelines, maintain a clean and organized work environment
Immigration Assistant/ Receptionist
Delight Immigration Services
04.2021 - 12.2021
- Interacted with telephone callers and answered questions about immigration matters
- Communicated pertinent information to clients via phone, email, and mail
Education
Diploma - Paralegal
Mohawk College of Applied Arts and Technology
Hamilton, Ontario04.2021
Ontario Secondary School Diploma -
Centennial Collegiate Vocational Institute
Guelph, Ontario06.2018
Skills
- Microsoft Office
- Attention to detail
- Multi-tasking
- Time management
- Team player
- Ability to work under pressure
- Good communication
- Customer service
Timeline
Personal Banking Associate
TD Bank
06.2023 - Current
Customer Experience Associate
TD Bank
03.2022 - 06.2023
Immigration Assistant/ Receptionist
Delight Immigration Services
04.2021 - 12.2021
Customer Service/Assistant Manager
Domino’s Pizza
05.2016 - 04.2022
Ontario Secondary School Diploma -
Centennial Collegiate Vocational Institute
Diploma - Paralegal
Mohawk College of Applied Arts and Technology
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