Kiranpreet Kaur
Halifax,Nova Scotia
Summary
Committed and motivated college graduate with exceptional customer service and decision making skills.
Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.
Overview
7
7
years of professional experience
Work History
Supervisor
Tim Horton
08.2021 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
Security Guard
Independent Security Services Atlantic
11.2020 - 02.2021
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
Quality Analyst
Amazon Fullfillement Center
03.2020 - 10.2020
- Notified supervisors about production problems and helped identify and correct concerns.
- Documented, filed and maintained proper inspection records and quality assurance documents.
- Followed industry standards and manufacturer instructions to calibrate measurement tools.
- Monitored completed work and provided feedback to improve team member performance.
Food Server
Ciociaro Club
10.2019 - 03.2020
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
- Placed dishes, utensils and beverages on food trays for delivery to rooms and confirmed that individuals received ordered meals.
- Collected empty plates and glasses to minimize bussing requirements between customers.
- Responded quickly to customer concerns and inquiries and provided appropriate answers, escalating major issues to Manager immediately.
- Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Administrative Assistant
St. Clair College
05.2019 - 09.2019
- Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
- Liaised between internal and external stakeholders to provide updated project status and performance reports.
- Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
- Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
Kitchen Prep Cook
Five Guys
12.2018 - 03.2019
- Made all meals in accordance with company standards and requirements.
- Precooked garnishes such as bacon pieces for later use to top off fresh dishes.
- Assisted with dining room tasks by removing soiled dishes during meal service and returning to kitchen for washing.
- Cooked food following specific measurements and recipes.
- Rotated stock items and ingredients to maintain efficiency and freshness.
Crew Member
Subway
07.2018 - 11.2018
- Take Order from Customer and make the food as they like.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables.
Education
High School Diploma -
Saint Clair College
Windsor, ONSkills
- Accounting Skills
- Advanced MS Office Suite knowledge
- Mail Management
- Quality Control
- Food Assembly
- Customer Service
- Adaptive team player
- Organization and efficiency
- Workplace Efficiency
- Team Contributions
- Safety
- Machine Operations
- Staff management
- Customer service
- Goal oriented
- Training and mentoring
Education and Training
other
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Timeline
Supervisor
Tim Horton
08.2021 - Current
Security Guard
Independent Security Services Atlantic
11.2020 - 02.2021
Quality Analyst
Amazon Fullfillement Center
03.2020 - 10.2020
Food Server
Ciociaro Club
10.2019 - 03.2020
Administrative Assistant
St. Clair College
05.2019 - 09.2019
Kitchen Prep Cook
Five Guys
12.2018 - 03.2019
Crew Member
Subway
07.2018 - 11.2018
High School Diploma -
Saint Clair College
Similar Profiles
Danika GirardDanika Girard
Commis Service a La Clientele at Tim HortonCommis Service a La Clientele at Tim Horton
Rajveer KaurRajveer Kaur
Cashier at Tim HortonCashier at Tim Horton
BLESSING STEPHENBLESSING STEPHEN
Crew Member at Tim HortonCrew Member at Tim Horton