Customer-focused professional with experience in financial services, client support, and administrative assistance. Fluent in Hindi and English, skilled in building strong client relationships and supporting mortgage processes.
Overview
2
2
years of professional experience
Work History
Supervisor
Tim Horton
07.2023 - 05.2025
Managed daily store operations and supported smooth workflow.
Trained and coached new staff, monitored performance, and ensured compliance.
Handled cash, POS transactions, and balanced financial records accurately.
Delivered fast, friendly customer service and maintained high standards.
Promoted products and upsold items to achieve sales targets.
Funding & Transformation Office Support
Algoma Ontario Health Team (AOHT)
05.2024 - 08.2024
Planned and coordinated funding allocation.
Managed resources and partner communication.
Tracked and reported fund utilization.
Coordinated projects and monitored timelines.
Prepared reports, presentations, and documentation.
Handled scheduling, filing, and office correspondence.
Assistant Manager
Satelite Motel
04.2023 - 09.2023
Supervised front desk operations and managed daily bookings/payments.
Resolved guest concerns promptly to ensure satisfaction.
Oversaw staff schedules and delegated tasks for smooth operations.
Maintained records, performed data entry, and prepared reports.
Education
Post-Graduate Certificate - Health Care Leadership
Sault College
Sault Ste. Marie, ON
08.2024
Post-Graduate Certificate - Health Care Administration
Sault College
Sault Ste. Marie, ON
08.2023
Radio-Diagnosis - undefined
Christian Medical College & Hospital
Ludhiana, Punjab
06.2020
Skills
Mortgage and banking process support (application handling, documentation review)
Strong client service and relationship-building skills
Bilingual communication – Fluent in Hindi and English
Data entry and administrative accuracy
Ability to work in fast-paced, high-volume environments
Attention to detail and compliance with banking policies
Collaboration with mortgage advisors and financial teams
Problem-solving and handling client inquiries effectively
Work Preference
Work Type
Full TimePart Time
Location Preference
Remote
Timeline
Funding & Transformation Office Support
Algoma Ontario Health Team (AOHT)
05.2024 - 08.2024
Supervisor
Tim Horton
07.2023 - 05.2025
Assistant Manager
Satelite Motel
04.2023 - 09.2023
Post-Graduate Certificate - Health Care Administration
Sault College
Radio-Diagnosis - undefined
Christian Medical College & Hospital
Post-Graduate Certificate - Health Care Leadership