Results-oriented professional with a proven track record at GO Green Aviation, specializing in office management and team leadership. Expertise in optimizing operational efficiency and building strong stakeholder relationships. Proficient in MS Office Suite with excellent problem-solving skills. A natural leader, known for implementing strategies that enhance team performance and improve service delivery.
Overview
14
14
years of professional experience
Work History
Administration Assistant
GO Above and Beyond Inc.
Mississauga, Ontario
03.2024 - Current
Answered phone calls, managed emails, and greeted visitors professionally.
Scheduled appointments, coordinated meetings, and managed team calendars.
Organized, created, and maintained documents and files for efficient access.
Accurately entered and updated data in systems and spreadsheets.
Processed invoices, handled expense reports, and managed petty cash transactions.
Facilitated effective communication between departments and external stakeholders.
Supervisor, Terminal Gate Control
GO Green Aviation
Toronto, Ontario
06.2023 - 02.2024
Supervised terminal gate operations, ensuring compliance with safety protocols and regulations.
Efficiently allocated resources to support smooth aircraft arrivals and departures.
Collaborated with airline representatives to coordinate operations, and enhance service delivery.
Monitored team performance, providing ongoing feedback, training, and support to uphold high service standards.
Oversaw gate operations, developing and implementing strategies to prevent contamination between flights and gates.
Ensured accurate and complete data entry into the Gate Control system. Served as the primary point of contact for communication with stakeholders, pilots, and air traffic control.
Enforced strict adherence to Standard Operating Procedures (SOPs).
Gate Coordinator
GO Green Aviation
Toronto, Ontario
09.2022 - 06.2023
Coordinate aircraft operations at the Terminal Operations Control Center to ensure smooth operations.
Maintain clear and effective communication with carriers and key stakeholders.
Generate and verify flight plans, while managing gate assignments to optimize scheduling.
Facilitated communication between different departments in order to resolve issues quickly.
Coordinated flight arrivals and departures for optimal airport flow.
Teacher
George Saunders Memorial School
York Factory First Nation, MB
05.2021 - 03.2022
Promoted academic excellence by developing and implementing effective lesson plans.
Assessed student progress through a variety of skills-based assignments and evaluations.