Summary
Overview
Work History
Education
Skills
References
Timeline
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Pushpinder Singh

Whitehorse,YT

Summary

Dedicated professional delivering high-quality services in specialized tasks within collaborative team environments. Proficient in managing confidential information with integrity and professionalism. Expertise in Microsoft Access, Excel, and database systems, complemented by strong multitasking, communication, and organizational skills.

Overview

7
7
years of professional experience

Work History

SENIOR FIELD SUPERVISOR/ Drug and Alcohol Technician/ ID Services

COMMISSIONARIES
Victoria, Yukon
03.2023 - Current
  • Prepare and conduct drug and alcohol screenings for national companies and local clients in Whitehorse.
  • Provide fingerprint services and ID services for all types of employment at the Commissionaires office in Yukon.
  • Organized team meetings to discuss current projects and brainstorm ideas for future initiatives.
  • Oversees the daily workflow, schedules, and assignments of security staff.
  • Respond to alarm responses for the City of Whitehorse sites, Hougens Centre Whitehorse, Environment Canada, and other local businesses.
  • Conducts training for new hires and current staff for worksites, including security procedures.
  • Trained and monitored employees to teach daily tasks and improve performance.
  • Maintain accurate client records, keeping track of any contract updates, or renewals.
  • Monitored project progress to enforce adherence to deadlines and quality standards.
  • Plan and coordinate security operations for specific events, such as the Adaka cultural festival, the Paradise music festival, and other sacred events celebrated in communities.

SECURITY GUARD/ Private Investigator

COMMISSIONARIES
Whitehorse, YT
06.2021 - Current
  • Gather information and conduct research for individuals, businesses, often involving surveillance.
  • Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Interacted with law enforcement officials to report incidents or violations of laws and regulations.
  • Checked and verified photo identification prior to granting facility access.
  • Wrote detailed reports on property damage, theft, the presence of unauthorized persons, and unusual incidences.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Performed cash drops while maintaining security and control of the drop box.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
  • Has completed de-escalation training, and mental awareness training.

SALES REPRESENTATIVE

CANADIAN TIRE
Whitehorse, YT
10.2020 - 09.2022
  • Kept records in Microsoft Excel and Word to maintain data by entering and updating information.
  • Assisted customers by answering calls and addressing the inquiries over the counter.
  • Answered incoming calls on a high-volume, multi-line phone switchboard, and pleasantly transferred callers to appropriate personnel.
  • Managed office inventory by restocking supplies, and placing purchase orders to maintain adequate stock levels.
  • Aggregated, prepared documentation, and reports for office meetings, distribution, and filing.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Identified areas of improvement in existing processes and implemented solutions accordingly.

SUPERVISOR

BERNIES GAS & UHAUL
Whitehorse, YT
06.2018 - 09.2020
  • Developed department leadership among team members by coaching and providing challenging assignments.
  • Planned and published the schedule, and ensured that the required staffing and resources were available to meet sales goals.
  • Assigned tasks to team members based on individual strengths, and promoted a teamwork-driven environment to meet goals.
  • Received and routed incoming mail, packages, and deliveries.
  • Met targets consistently by working hard, and with strong attention to detail.
  • Evaluated customer issues and complaints, and developed amicable solutions.
  • At the end of the day, prepare the summary and final sales reports, and submit them to the manager.

Education

Associate of Arts - General Studies

YUKON COLLEGE
WHITEHORSE, YT
01.2019

Non – Medical Stream - Science

Dr KITCHLU PUBLIC SCHOOL
INDIA
01.2016

Skills

  • WHMIS and OHS compliance
  • Conflict resolution training
  • Firearm licensing (restricted and non-restricted)
  • Pre-boarding screening expertise
  • Restricted Area Access Card (RAIC)
  • RCMP vulnerable sector check
  • Use of force theory
  • First Aid, CPR-C, and AED certification
  • Commissionaire supervisor certification
  • Defensive driving certification
  • Interpersonal communication skills
  • Federal employment reliability clearance
  • Certified drug and alcohol technician
  • Time management proficiency
  • Project management expertise
  • Health and safety compliance

References

  • Darcy Nundahl, Client Services Manager, Commissionaires CVIY, 867-332-8503, darcy.nundahl@cviy.ca
  • Ravjot Johar, Service Delivery Manager, Paladin Whitehorse, 867-334-3891, Rjohar@paladinairportsecurity.com

Timeline

SENIOR FIELD SUPERVISOR/ Drug and Alcohol Technician/ ID Services

COMMISSIONARIES
03.2023 - Current

SECURITY GUARD/ Private Investigator

COMMISSIONARIES
06.2021 - Current

SALES REPRESENTATIVE

CANADIAN TIRE
10.2020 - 09.2022

SUPERVISOR

BERNIES GAS & UHAUL
06.2018 - 09.2020

Associate of Arts - General Studies

YUKON COLLEGE

Non – Medical Stream - Science

Dr KITCHLU PUBLIC SCHOOL

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