Kim Roy
Calgary,Canada
Summary
Experienced, highly motivated professional with a combined 20+ years’ experience in sales, leadership, customer service, brand management, event coordination, and project management seeking a rewarding and challenging position within your organization. Team-oriented Retail Sales Associate recognized for generating consistent personal sales accomplishments. Dedicated to listening to customer needs and preferences, expertly matching products and driving loyalty. Brings in-depth knowledge of product use and care requirements.
Overview
24
24
years of professional experience
Work History
Accountant Manager
Staples Promotional Products Canada
Calgary, Alberta
04.2023 - Current
- Managed relationships with enterprise-level contracted clients effectively.
- Working closely with customers to create Brand Love through customized merchandise solutions
- Leading internal teams to execute strategies to meet and exceed targets
- Developed winning strategies in partnership with stakeholders for better market presence.
- Effectively utilized key sales tools like Salesforce, Digital Selling Rooms, social media, and marketing materials to prospect new clients.
Retail Manager
General Mills Canada
01.2021 - 01.2023
- Responsible for leading, motivating, and developing a team of field sales representatives
- Analyze data to develop selling strategies for sales representatives to drive incremental sales
- Effectively led and executed retail priorities, including training, and coaching field reps
- Develop and communicate business strategies to field sales reps
- Collaborate with Retail Customer Teams to align retail 'Go to Market' execution priorities
- Fostered collaborative partnerships to achieve common goals and share in-store insights
- Partnered with Retail Execution Lead on creative for POS materials and in-store execution needs
- Managed Retail Budgets to deliver against established targets
Retail Sales Rep
General Mills Canada
Calgary, Alberta
01.2020 - 01.2021
- Maximized merchandising distribution opportunities through strategic utilization of marketing and sales initiatives.
- Fostered collaborative relationships between business and cross-functional teams.
- Fostered collaborative relationships with a 3rd party vendor in an effort for everyone to win
- Consistently identified new business opportunities within the retail environment
- Implemented and shared key sales tools with retail team
B2B
Staples Promotional Products Canada
Calgary, AB
01.2016 - 01.2019
- Supervised and coordinated activities of up to 20 specialized order representatives.
- Facilitated team training sessions and aligned objectives quarterly.
- Collaborated with internal departments to achieve targets.
Event/Merchandising Coordinator
WorleyParsons
Calgary, AB
01.2001 - 01.2016
- Executed strategic promotion initiatives for internal stakeholders.
- Developed and oversaw budget planning and execution processes.
- Collaborated with the graphics department on creative
- Maintained and improved internal customer event databases
- Coordinated closely with Health & Safety department to develop guidelines.
- Management of sponsorships and donations
- Implementation and execution of online merchandise e-store
Education
Print Management Technology - Graphic Design
Southern AB Institute of Technology
Calgary, AB01.2006
Skills
- Sales Promotion Execution
- Visual Merchandising Expertise
- Brand Visibility Strategy
- Product Sales Expertise
- Lead prospecting
- Strategic Account Management
- Effective Workflow Management
Accomplishments
- Sales Excellence Award, 2023
References
References available upon request.
Timeline
Accountant Manager
Staples Promotional Products Canada
04.2023 - Current
Retail Manager
General Mills Canada
01.2021 - 01.2023
Retail Sales Rep
General Mills Canada
01.2020 - 01.2021
B2B
Staples Promotional Products Canada
01.2016 - 01.2019
Event/Merchandising Coordinator
WorleyParsons
01.2001 - 01.2016
Print Management Technology - Graphic Design
Southern AB Institute of Technology
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