Summary
Overview
Work History
Education
Skills
Certifications And Skills
Timeline
Generic

Kiersten Mcnulty

Sudbury,Ontario

Summary

Dedicated professional with a proactive approach and quick learning ability. Strong work ethic complemented by effective communication skills. Committed to contributing to team success and achieving organizational objectives.

Overview

14
14
years of professional experience

Work History

Merchandiser

Leon's
Sudbury, Ontario
06.2025 - 05.2026

Ensured effective merchandise displays inspired customer engagement.

Collaborated with departments to execute promotional campaigns, including seasonal themes and sales events.

Updated displays to reflect current promotions and featured products.

Customized displays to align with target customer expectations and enhance shopping atmosphere.

Maintained visual balance of displays while ensuring cleanliness and organization.

Regularly inspected and adjusted displays to uphold quality standards.

Strategically arranged products for optimal space utilization and visibility.

Managed price changes while maintaining accuracy of merchandise pricing.

Food & Beverage Server

Tony V's Restaurant, Nesci's Catering
Sudbury, Canada
08.2018 - 05.2025
  • Maintained 95% customer satisfaction rating in high-volume environment by delivering excellent service.
  • Accurately took and delivered orders for 25-30 tables per shift.
  • Assisted in event setup and service for various catering functions.
  • Ensured high-quality presentation to enhance customer experience.
  • Collaborated with team members to manage large-scale events efficiently.

Retail Associate & Butcher Counter Assistant

D&A Meats Butcher Shop & Grocery Store
Sudbury, Canada
03.2021 - 01.2022
  • Ensured quality meat preparation and packaging while assisting customers at butcher counter.
  • Maintained cleanliness and organization of meat display cases and grocery aisles.
  • Operated cash register and processed customer transactions with efficiency.
  • Contributed to 20% sales increase during holiday seasons by maintaining stock levels and store cleanliness.

Food & Beverage Server

Holiday Inn Hospitality
Sudbury, Canada
04.2016 - 08.2018
  • Provided exceptional service to guests in hotel restaurant and banquet hall.
  • Resolved customer inquiries and addressed concerns with professionalism.
  • Educated new employees on restaurant service standards and point-of-sale operations.

Banquet Server

Holiday Inn Hospitality
Sudbury, Canada
07.2012 - 08.2018
  • Assisted in the execution of large-scale banquets and corporate events.
  • Maintained organization and efficiency in food and beverage service.
  • Coordinated logistics for successful execution of diverse events while ensuring client satisfaction.

Education

Graduate -

Sudbury Secondary
Sudbury, On
01-2016

Skills

  • Smart serve certification
  • WHMIS and food handling certification
  • Wine service training
  • POS system proficiency
  • Event coordination
  • Customer satisfaction focus
  • Multitasking abilities
  • Adaptability to dynamic environments
  • Conflict resolution
  • Active listening
  • Communication skills
  • CPR and first aid certified

Certifications And Skills

  • Smart Serve (Updated 2023)
  • CPR & First Aid Certified
  • WHMIS & Food Handler's Certification
  • Trained in Wine Service by Heather Downey (STEM Wine Group)
  • POS system proficiency
  • Strong communication and active listening skills
  • Conflict resolution and multitasking in high-pressure environments
  • Customer satisfaction-focused and adaptable to dynamic environments

Timeline

Merchandiser

Leon's
06.2025 - 05.2026

Retail Associate & Butcher Counter Assistant

D&A Meats Butcher Shop & Grocery Store
03.2021 - 01.2022

Food & Beverage Server

Tony V's Restaurant, Nesci's Catering
08.2018 - 05.2025

Food & Beverage Server

Holiday Inn Hospitality
04.2016 - 08.2018

Banquet Server

Holiday Inn Hospitality
07.2012 - 08.2018

Graduate -

Sudbury Secondary
Kiersten Mcnulty