Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kiara Chantie

Brampton,ON

Summary

Results-oriented Sales Floor Associate with deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business.

Overview

5
5
years of professional experience

Work History

Sales Associate

Tommy Hilfiger
07.2021 - Current
  • Resolved customer concerns using strong communication and conflict management skills
  • Adapted to changing priorities and unexpected situations
  • Used feedback from customers and personal observations to better capitalize on sales opportunities
  • Created great customer experiences with personalized sales support
  • Assisted customers with sales and service needs
  • Maintained calm demeanor and managed issues professionally and according to company standards
  • Answered customer questions to enforce return and exchange policies
  • Updated pricing and signage to advertise sales or seasonal products
  • Recommended merchandise to suit customer budget and preferences.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Engaged with customers to build rapport and loyalty.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Maintained effective team member communication.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Trained, coached, and mentored new sales associates for maximum performance.

Pharmacy assistant

Shoppers drugmart
01.2020 - 06.2020
  • Greeted customers
  • Maintained clean and organized pharmacy shelving and work areas
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts
  • Assisted pharmacists with clearing high volumes of prescriptions and responded to customer questions
  • Restocked shelves and prepared expired drugs for return
  • Operated the cash register, collected payments and provided accurate change
  • Worked closely with front-end staff to assist customers
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Supported operations with filing, copying and faxing.
  • Merchandised over-the-counter goods and rotated stock.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.

Education

High School Diploma -

St Edmund Campion
06.2022

Skills

  • An outgoing student pursuing flexible part-time employment with weekend and evening shift options Organized and dependable candidate successful at managing multiple priorities with a positive attitude Willingness to take on added responsibilities to meet team goals
  • Customer Service
  • Teamwork and Collaboration
  • Problem-solving skills
  • Time Management
  • Cash Handling
  • POS System Operation
  • Dosage Form Preparation
  • Insurance Verification
  • Medication Dispensing
  • Sales Presentations
  • Management

Languages

English

Timeline

Sales Associate

Tommy Hilfiger
07.2021 - Current

Pharmacy assistant

Shoppers drugmart
01.2020 - 06.2020

High School Diploma -

St Edmund Campion

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Kiara Chantie