Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rumana Misbah

Brampton,Ontario

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

2
2
years of professional experience
8
8
years of post-secondary education

Work History

CASHIER

YOGEN FRUZ, BRAMALEA CITY CENTER
01.2021 - 03.2022
  • Responsible for carrying out all given tasks as a cashier in an efficient manner and ensuring excellent customer service
  • Work included utilizing POS system to handle customer cash and credit card transactions
  • Arranging and replenishing service desk displaying merchandise racks to maintain appearance of store
  • Counting money in drawers at beginning and end of each shift
  • Maintained customer satisfaction with quick, forward thinking strategies focused on addressing customer needs and resolving concerns as well as the professional handling of products
  • Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store
  • Worked flexible schedule and extra shifts to meet business needs
  • Restocked and organized merchandise in front lanes
  • Assisted customers with returns, refunds and resolving transaction issues
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.

PHARMACY ASSISTANT

Rumana Misbah, FORTINOS PHARMACY
09.2019 - 01.2020
  • Responsible for assisting pharmacist with medications, customer inquiry, filling prescriptions and maintaining a clean and organized environment
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues
  • Kept pharmacy counter and related areas clean, neat, and organized
  • Communicated instructions to patients or caregivers about proper use and storage of drugs
  • Counted and labled prescriptions with correct item and quantity
  • Answered telephones and provided information about order status, store hours and pharmacy procedures
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions
  • Typed and printed out prescription and medication labels
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers
  • Operated cash register and performed front counter tasks to facilitate daily operations
  • Restocked pharmacy shelves with supplies and medicines and ordered new items to avoid shortage
  • Updated computer system with current customer, payment and inventory information
  • Tracked pharmacy inventory and reported medication numbers to lead pharmacists.

Education

SHERIDAN COLLEGE
Brampton, Ontario
09.2019 - Current

school diploma - undefined

MAPLE HIGH SCHOOL, secondary
Vaughan, Ontario
01.2015 - 05.2019

Skills

Punctual and honest, Quick and accurate in cash and card transactions with excellent multi-taskingundefined

Timeline

CASHIER

YOGEN FRUZ, BRAMALEA CITY CENTER
01.2021 - 03.2022

PHARMACY ASSISTANT

Rumana Misbah, FORTINOS PHARMACY
09.2019 - 01.2020

SHERIDAN COLLEGE
09.2019 - Current

school diploma - undefined

MAPLE HIGH SCHOOL, secondary
01.2015 - 05.2019

Similar Profiles

CREATE PROFILE
Rumana Misbah