Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Associate
Softmoc Shoe Rack
Edmonton, AB
08.2023 - Current
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Listened to customer needs and desires to identify and recommend optimal products.
Security Guard Officer
Regent Protection Services
Edmonton, AB
07.2023 - Current
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Checked and verified photo identification prior to granting facility access.
Secured personal and company goods against robbery, vandalism, and illegal entry.
Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
Conducted regular patrols of key areas to spot and control security concerns.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Security Guard
Securitas Canada
Big Valley Jamboree- Camrose, AB
08.2023 - 08.2023
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Responded quickly to incidents and assessed active situations for security concerns.
Responded quickly to emergency situations to assess and deflect issues.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Checked and verified photo identification prior to granting facility access.
Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
Office Assistant
Pride Tutorials
Punjab, India
09.2022 - 03.2023
Completed clerical tasks such as filing, copying and distributing mail
Interacted with customers by phone, email or in-person to provide information
Welcomed office visitors and alerted staff to arrivals of scheduled appointments
Delivered clerical support by handling range of routine and special requirements
Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs
Verified accuracy of business records by consistently updating customer information
Drafted common document templates for use by executives and employees.
After-school Tutor
Pride Tutorials
Punjab, India
08.2022 - 03.2023
Tutored struggling, average, and advanced students in high school course materials
Responded to email and telephone requests to provide students with specific information
Developed student confidence through positive reinforcement strategies
Responded to email and telephone requests to provide students with specific information
Collaborated with parents to develop appropriate tutoring lessons
Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses
Responded to email and telephone requests to provide students with specific information
Maintained tutoring records to adjust instruction and update parents on student progress
Education
Business Administration Diploma -
NorQuest College
Edmonton, AB
05.2025
Skills
Personalized and friendly customer service experience
Organized and dependable candidate successful at managing multiple priorities with positive attitude
Willingness to take on added responsibilities to meet team goals
Hardworking and passionate job seeker with strong organizational skills
Detail-oriented team player with strong organizational skills
Ability to handle multiple projects simultaneously with high degree of accuracy
Active listener and strong communication, both verbal and written