Demi Akande
Halifax,Canada
Summary
Motivated and detail-oriented 3rd year Bachelor of Arts-student studying Sociology at Saint Mary's University with a strong commitment to service excellence and making a meaningful impact on community well-being. Bringing a strong work ethic, a track record of enhancing customer experiences in retail environments, and a dynamic capacity for teamwork. Eager to apply my analytical and interpersonal skills to contribute to organizational success and exceed objectives in a collaborative professional setting.
Overview
2
2
years of professional experience
Work History
Sales Associate
East Coast Lifestyle
Halifax, NS
06.2023 - Current
- Welcome and engage with customers to provide personalized service and style recommendations, resulting in customer satisfaction and repeat business
- Manage inventory, including tracking, and restocking
- Enhanced team performance through effective communication, fostering a collaborative environment that adapted to changing needs
- Utilize computer systems for sales transactions, customer service inquiries, and inventory management, demonstrating technical proficiency
Retail Sales Associate
Canadian Tire
Halifax, Nova Scotia
05.2022 - 07.2022
- Enhanced store aesthetics and merchandise promotion through effective organization and visual merchandising techniques
- Provided expert support and advice, ensuring a responsive and positive shopping experience for customers
- Efficiently handled high call volumes, resolving customer inquiries with prompt and clear communication
- Supported daily store operations, maintaining an orderly retail environment conducive to business success
Education
Bachelor of Arts - Sociology
Saint Mary's University
Halifax01.2026
Skills
- Adaptability: Quickly adapt to new sales strategies and store promotions, effectively implementing changes to drive sales and improve customer engagement
- Customer Service: Regularly engage with customers to understand their needs, leading to an increase in customer satisfaction scores through personalized service and follow-up
- Team Collaboration: Work closely with team members to coordinate sales floor activities and promotions, resulting in a more cohesive team environment, and improved operational efficiency
- Communication Skills: Effectively communicate product benefits and promotions to customers, enhancing their shopping experience and increasing sales conversion rates
- Software Proficiency: Proficient in statistical software Stata, used extensively for data analysis and project work during academic coursework
- Problem-Solving: Address and resolve customer issues promptly, reducing complaints by and enhancing the overall customer experience
Timeline
Sales Associate
East Coast Lifestyle
06.2023 - Current
Retail Sales Associate
Canadian Tire
05.2022 - 07.2022
Bachelor of Arts - Sociology
Saint Mary's University
Similar Profiles
Joseph TrinidadJoseph Trinidad
Yard Jockey at East Coast West Coast LO LLC (formerly Gilbert)Yard Jockey at East Coast West Coast LO LLC (formerly Gilbert)
Christopher BolinChristopher Bolin
Owner Operator at East Coast Plumbing and RenovationOwner Operator at East Coast Plumbing and Renovation
Jessica FarrowJessica Farrow
Office Manager/Dispatch at East Coast Tire and ServiceOffice Manager/Dispatch at East Coast Tire and Service