Kiana Naitagaga
Roseville,CA
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Fast-thinking Emergency Medical Technician with years of experience. Known for efficiency and accuracy in stressful situations with excellent decision-making skills and attention to detail. Dedicated to comprehensive and compassionate care of others.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Emergency Medical Technician
American Medical Response
05.2022 - Current
- Respond to 911 emergency calls requiring medical assistance.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
Operations Coordinator
Alpha 1 RE
05.2020 - 09.2023
- Assessing the needs of patients or clients, and developing a care plan that addresses their physical, emotional, and social needs
- Coordinating healthcare services and resources to ensure that patients receive the appropriate care and treatment
- Implemented troubleshooting, root cause analysis and issue resolution.
- Provided direction and guidance to internal teams in order to achieve targets.
- Reviewed financial reports each day and investigated variances with accounting staff to keep records accurate.
Banquet Server
La Provence Restaurant
08.2021 - 06.2022
- Set up banquet tables and chairs based on event requirements.
- Carried out professional service, retaining polite and friendly approach at all times.
- Provided friendly, courteous service to create memorable moments for guests.
- Arranged linens and table settings according to seating plan and event theme.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
Emergency Medical Technician
Norcal Ambulance
04.2021 - 10.2021
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
Server
Olive Garden And Lazy Dog
05.2017 - 08.2019
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
Associate of Science - Allied Health Sciences
Sierra College
Rocklin, CA06.2024
Associate of Science - Biological And Physical Sciences
Sierra College
Rocklin, CA06.2024
Skills
- Project Scheduling
- Payroll Administration
- Conflict Mediation
- Personnel Resource Allocation
- Logistics Coordination
- Reservations Management
- Event Planning
- Customer Service
- Information Analysis
- Technical Analysis
Certification
- EMT, California EMT Central Registry - Exp. 2024
- Ambulance License - Exp. 7/31/2024
- Epinephrine Administration for EMT Expanded Scope
- Naloxone Administration
- CPR- Exp. 09/2025
- BLS Provider- Exp. 09/2025
Timeline
Emergency Medical Technician
American Medical Response
05.2022 - Current
Banquet Server
La Provence Restaurant
08.2021 - 06.2022
Emergency Medical Technician
Norcal Ambulance
04.2021 - 10.2021
Operations Coordinator
Alpha 1 RE
05.2020 - 09.2023
Server
Olive Garden And Lazy Dog
05.2017 - 08.2019
Associate of Science - Allied Health Sciences
Sierra College
Associate of Science - Biological And Physical Sciences
Sierra College
Similar Profiles
Shane MooreShane Moore
Paramedic at American Medical Response/Global Medical ResponseParamedic at American Medical Response/Global Medical Response
Alaina VillatoraAlaina Villatora
Paramedic at American Medical Response/Global Medical ResponseParamedic at American Medical Response/Global Medical Response
Nathan SchwenterNathan Schwenter
Emergency Medical Technician Basic at River Medical Inc/ American Medical ResponseEmergency Medical Technician Basic at River Medical Inc/ American Medical Response
Jennifer A. NybergJennifer A. Nyberg
Operations Supervisor at American Medical ResponseOperations Supervisor at American Medical Response
Gavin RanadaGavin Ranada
Loma Linda Radiologic Technologist Student at Loma Linda East Campus HospitalLoma Linda Radiologic Technologist Student at Loma Linda East Campus Hospital