Emily Patterson
San Clemente
Summary
Dynamic individual with hands-on experience in the healthcare field and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Emergency Medical Technician
Premier Ambulance
01.2023 - Current
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
- Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.
Front Office Coordinator
Angela Champion Md
06.2023 - 10.2024
- Improved patient relations by proactively addressing concerns or complaints with professionalism and empathy.
- Supported administrative tasks such as filing, data entry, and document management to maintain an organized office environment.
- Managed high call volumes effectively, addressing patient inquiries and resolving issues promptly.
- Streamlined clinic operations, implementing efficient scheduling and documentation practices.
Server
Station Craft
05.2021 - 11.2022
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Assistant Manager
Juice My Heart
11.2019 - 01.2021
- Executed daily store functions including opening, closing, making smoothies and juices, ordering product, cashiering while maintaining excellent customer service as sole employee
- Trained employees
- Managed finances (daily sales tracking, balancing til)
- Able to think quickly in a stressed environment and work unsupervised or managed
Education
Bachelor of Science - Kinesiology
California State University, San Marcos
San Marcos, CA05-2025
Associate of Arts - Kinesiology
Saddleback College
Mission Viejo, CA06.2023
Skills
- Expert in Point of Sale (POS) System, Microsoft Office
- Reservation scheduling through Yelp and OpenTable
- Innovative problem solver
- Ability to teach and mentor
- Basic life support
- Patient management
- Scheduling appointments
- Schedule coordination
- Customer service
Certification
- EMT - Certified Emergency Medical Technician
- BLS/CPR Certification - January 2026
Timeline
Front Office Coordinator
Angela Champion Md
06.2023 - 10.2024
Emergency Medical Technician
Premier Ambulance
01.2023 - Current
Server
Station Craft
05.2021 - 11.2022
Assistant Manager
Juice My Heart
11.2019 - 01.2021
Bachelor of Science - Kinesiology
California State University, San Marcos
Associate of Arts - Kinesiology
Saddleback College
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