Khushdeep Singh
Surrey,BC
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
1
1
year of professional experience
Work History
Front Desk Operator
Ladhar Palace Limited
2021.11 - 2023.03
- Developed rapport with repeat customers through attentive service tailored to individual preferences.
- Liaised with housekeeping staff to verify service and maintenance of hotel standards.
- Collected room deposits, fees, and payments.
- Prepared reports on guest satisfaction levels and other metrics.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Managed inventory levels of cleaning supplies efficiently while minimizing costs through strategic purchasing decisions.
Education
High School Diploma -
Milestone Group Institute
Punjab03.2021
High School Diploma -
Shivalik Hills Senior Secondary School
Punjab03.2019
Skills
- Hospitality service expertise
- POS System Operation
- Relationship Building
- Cash Handling
- Kitchen equipment operation and maintenance
- Food handling
- Beautiful presentation of food
- Shift Scheduling
- Call Response and Transfer
- Basic Mathematics
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
cooking and explore new cusines
More than anything else, trying new food is fun. It’s a great way to expand your knowledge and learn about different cultures and flavours. There’s no point in travelling the world if you aren’t going to submerge yourself in the local scene much like there’s little point to experimenting with food unless you’re really going to give it a go. Enjoy what you do, and enjoy the food you make.
Timeline
Front Desk Operator
Ladhar Palace Limited
2021.11 - 2023.03
High School Diploma -
Milestone Group Institute
High School Diploma -
Shivalik Hills Senior Secondary School
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