KEVIN JORDAN T. DE VERA
Penticton
Summary
Experienced with overseeing food service operations, ensuring high quality and compliance with health standards. Utilizes strong leadership and staff management skills to maintain efficient and cohesive team performance. Knowledge of inventory control, customer service, and operational efficiency strategies.
Overview
13
13
years of professional experience
Work History
Food Service Supervisor
Tim Hortons
12.2022 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to guests requests for products and services.
- Developed rapport with guests through active listening skills.
Fast Food Maker
Auguste Café
11.2020 - 11.2022
- Maintained a safe work environment by strictly adhering to food safety guidelines and sanitation protocols.
- Developed strong relationships with suppliers, ensuring timely deliveries of quality ingredients at competitive prices.
- Contributed to cost-saving initiatives through effective portion control and minimal waste generation during food preparation processes.
Restaurant Manager
Pizza Hut
11.2016 - 12.2018
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Carefully interviewed, selected, trained, and supervised staff.
- Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
Assistant Restaurant Manager 3
Jollibee Foods Corporation
06.2012 - 06.2016
- Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
Education
Bachelor of Science - Hospitality Management
Marian College Baliuag
Baliuag, Bulacan01.2012
Bachelor - Industrial Technology, Food Technology
Bulacan State University
Bustos, Bulacan01.2008
Secondary -
St. Paul College San Rafael
San Rafael, Bulacan01.2006
Skills
- Flexible
- Team Player
- Willing to explore new places
- Cooperative
- Problem solving
- Critical thinking
- Team management
Languages
English
Professional Working
Timeline
Food Service Supervisor
Tim Hortons
12.2022 - Current
Fast Food Maker
Auguste Café
11.2020 - 11.2022
Restaurant Manager
Pizza Hut
11.2016 - 12.2018
Assistant Restaurant Manager 3
Jollibee Foods Corporation
06.2012 - 06.2016
Bachelor - Industrial Technology, Food Technology
Bulacan State University
Secondary -
St. Paul College San Rafael
Bachelor of Science - Hospitality Management
Marian College Baliuag
Similar Profiles
Mehnaz RahmanMehnaz Rahman
Human Resources Manager at TH Restaurant Services Inc. (Tim Hortons)Human Resources Manager at TH Restaurant Services Inc. (Tim Hortons)
Sandeli S. ChauhanSandeli S. Chauhan
Team member at Tim HortonsTeam member at Tim Hortons
Emma PetyEmma Pety
Shift Supervisor at Tim HortonsShift Supervisor at Tim Hortons