Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Urjil Shah

Caledonia,ON

Summary

Dynamic Computer Engineer with a proven track record in managing complex technical projects and designing innovative system advancement frameworks. Highly qualified Computer Technician adept at upgrading networks, software, and hardware, complemented by exceptional proficiency in Windows applications. Renowned for strong troubleshooting capabilities and meticulous diagnostics, enhancing system performance through comprehensive evaluation and resolution of hardware and software issues. Demonstrates outstanding leadership and teamwork abilities while thriving in high-pressure environments, effectively utilizing resources and maintaining team morale.

Overview

4
4
years of professional experience

Work History

Food Service Supervisor

Bhumi Corp. (Subway)
09.2024 - Current
  • Monitored food quality and service levels to maximize kitchen and dining area performance.
  • Controlled labor hours and inventory costs through hands-on management and proactive changes.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Improved efficiency of kitchen operations by reorganizing workstations for optimal productivity during peak hours.

Service Desk Technician

Pizza Pizza Limited
04.2022 - 08.2024
  • Reduced downtime by proactively identifying and resolving technical problems.
  • Assisted users remotely or in-person to diagnose and resolve hardware, software, or network-related issues efficiently.
  • Created comprehensive documentation of processes and procedures to aid in training new technicians.
  • Maintained inventory control of IT assets, tracking equipment usage and performing regular audits for accuracy purposes.
  • Actively sought feedback from end-users to identify areas for improvement in the service desk function.

Supervisor

barBurrito
08.2021 - 03.2022
  • Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
  • Observed each employee's individual strengths and introduced a mentoring program to improve their weaknesses.
  • Delivered customer service and build customer satisfaction and loyalty.
  • Give positive suggestions to the owner on the improvement of sales and ensure that the special requests from customers.

Education

Ontario College Diploma - Network Technician

Cambrian College of Applied Arts And Technology
Greater Sudbury, ON
04.2021

Bachelor of Science - Computer Engineering

Gandhinagar Institute of Thechnology
Gujarat, India
06.2018

Skills

  • Strategic task prioritization
  • Client relationship management
  • Server issue analysis
  • Effective team collaboration
  • Critical thinking for problem solving
  • Skilled in software deployment
  • Flexible in dynamic environments
  • Strong task management
  • Project execution
  • Logical evaluation
  • Effective time management

Languages

English
Native or Bilingual

Timeline

Food Service Supervisor

Bhumi Corp. (Subway)
09.2024 - Current

Service Desk Technician

Pizza Pizza Limited
04.2022 - 08.2024

Supervisor

barBurrito
08.2021 - 03.2022

Ontario College Diploma - Network Technician

Cambrian College of Applied Arts And Technology

Bachelor of Science - Computer Engineering

Gandhinagar Institute of Thechnology

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Urjil Shah