KEVIN D. BOLGER
D
Frederiction,NB
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Safety-focused individual with advanced knowledge of site management processes and quality standards. Committed to efficiently completing all deliverables to support project goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
37
37
years of professional experience
Work History
Territory Manager - Sales and Service
Hercules SLR
Labrador City, NL
02.2024 - Current
- Improved customer satisfaction by providing exceptional product knowledge and technical support.
- Facilitated cross-functional communication between sales, technical support, and logistics teams, ensuring seamless service delivery to customers.
- Expanded territory coverage by identifying new business opportunities
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Met existing customers to review current services and expand sales opportunities.
Employment MANAGER SITE GENERAL SERVICES
RioTinto/Iron Ore Company Of Canada
11.2021 - 01.2024
- Overlook Processing Electrical group, Contractor Management, Main Service Shops, IOCC Accommodations and Operational Services Department
- Created weekly and monthly reports and presentations for senior management team.
- Establish maintenance strategies and processes for planning and execution of short-, medium- and long-term maintenance plans.
- Ensure suitable people and processes are in place to achieve or exceed budget.
- Maintain union-management relations, abiding by collective agreement.
- IOC Safety C-6 Standard Leader for Cranes and Lifting.
- Coordinated site investigations, documented issues, and escalated to executive teams. PFI's
- Monitored construction/work sites for compliance with safety regulations and adherence to standards. LIF-Critical Risk Management
- Oversaw employee relations issues, providing guidance and support to both management and staff on conflict resolution matters.
ACTING MANAGER SITE GENERAL SERVICES
RioTinto/Iron Ore Company Canada
02.2021 - 11.2021
- Same description as above.
- Controlled costs to keep business operating within budget and increase profits.
- Managed and motivated employees to be productive and engaged in work.
- Improved safety procedures to create safe working conditions for workers.
SUPERINTENDENT
RioTinto/Iron Ore Company of Canada
10.2016 - 02.2021
- PROCESSING OPERATIONS/CONCENTRATOR AND MAIN REPAIR SHOPS MAINTENANCE,
- Managed Mtce team of 187 employees to support Mining and Processing Operation
- Central Service Shops represents several repair shops including Component shop, Welding/Machine shop, Pallet shop, Equipment Mtce and Building Mtce teams, Ore Car / Locomotive shop, Vehicle and auxiliary equipment and Warehousing and logistics.
- Provide positive and highly visible role modeling that includes “on-the-floor” (Leadership in field) coaching and mentoring.
- In collaboration with customers, suppliers, and management, develop and maintain service agreements to enhance working relationships.
- Asset Management leader for IOCC
- Analyze safety, cost, and maintenance data to ensure CSS responsibilities are being met or exceeded.
- IOC Safety C-4 Area Champion for Working at Heights (Gravitational Energy)
- Monitored budgets and expenditures to maintain fiscal responsibility.
SENIOR SUPERVISOR / ACTING SUPERINTENDENT
Iron Ore Company of Canada
04.2010 - 10.2016
- Responsible for overseeing Warehouse/Transport and Vehicle Shop areas
- Coordinated, supervised and evaluated work of subordinates and reallocated staff and resources to meet performance requirements.
- Recruited, hired and trained staff and provided ongoing feedback and performance evaluations for development.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
TEAM LEADER/SUPERVISOR – VEHICLE SHOP/OPERATOR MAINTAINERS
Iron Ore Company of Canada
08.2008 - 04.2010
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Supervision to ensure proper services and repairs are complete
- Establishing stable and safe environment that will lead to maximum services.
- Worked with team to identify areas of improvement and devised solutions based on findings. LEAN
- Held weekly team meetings to inform team members on company news and updates in conjunction with weekly HSE talks
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
HEATING/STEAM PLANT OPERATOR (3RD CLASS ENGINEER)
Iron Ore Company of Canada
12.1992 - 08.2008
- Ensure safe and efficient operation and maintenance of electric and Bunker C oil-fired boilers in High temperature Hot Water-Heating plant and Steam plant
- Operate and service air compressors and diesel power units to produce emergency power when required
- Performed routine preventative maintenance on power plant equipment.
- Examined and adjusted valves, pumps and other equipment to ensure proper functioning.
- Documented daily activities in internal system and submitted timely shift reports.
- Kept plant areas clean and ready for inspections to maintain high audit and compliance scores.
- Implemented a preventative maintenance program that resulted in reduced downtime and increased productivity.
OPERATOR MAINTAINER
Iron Ore Company of Canada
03.1990 - 12.1992
- Complied with legal and company requirements to create safe, efficient work environment.
- Operated industrial equipment , hand and power tools for company .
- Cleaned and maintained tools, equipment and worksites.
- Completed inspections, followed maintenance schedules and completed repairs.
- Maintained organized work area by cleaning and removing hazards.
COMPRESSOR/BOILER OPERATOR POWER ENGINEER
Iron Ore Company Canada
04.1988 - 03.1990
- Operation of air compressors, vacuum pumps, emergency diesels for supply of plant air and back-up power sources.
- Routine maintenance on plant equipment as required
- Completed preventive maintenance on machines to enhance production and maintain quality.
- Oversaw start-up, operations and shutdown procedures.
- Skilled at working independently and collaboratively in team environment.
- Participated in team projects, demonstrating ability to work collaboratively and effectively.
POWER & REFRIGERATION ENGINEER
Town of Labrador City
09.1987 - 03.1988
- Operation and maintenance of ammonia compressors in closed brine system (Ice in Arena)
- General maintenance duties of Town facilities.
- Followed safety protocols and procedures to maintain safe working environment.
- Examined and adjusted valves, pumps and other equipment to ensure proper functioning.
- Used personal expertise and craftsmanship to complete residential and commercial renovations.
- Used variety of hand and power tools to complete tasks.
Education
CORRESPONDENCE COURSE (SMALL ENGINE REPAIR) COMPLETED -
Stratford College
Ontario11.2015
CORRESPONDENCE COURSE (2ND CLASS) COMPLETED - Power Engineering (2nd Class)
Southern Alberta Institute of Technology
AlbertaNo Degree - Business Administration
University of New Brunswick
Fredericton, NB05.1980
GRADE 11 - ACADEMIC DIPLOMA
Labrador City Collegiate
Labrador City, NL3RD CLASS POWER ENGINEER CERTIFICATE (INTERPROVINCIAL) - Power Engineering (3rd Class)
Government of NL
07.1991
JANUARY - Power Engineering (3rd Class)
Southern Alberta Institute of Technology
Correspondence 1988
4TH CLASS POWER ENGINEER CERTIFICATE DECEMBER - Power Engineering (4th Class)
Cabot Institute of Applied Arts & Technology St. John’s
St. John's, NL12.1987
Skills
- Customer Service
- Verbal and Written Communication
- SAP-Lean-5S
- Safety Monitoring
- Conflict Resolution
- Recruitment and Hiring
- Supervision of Events
- Staff Evaluations
- Coaching and Mentoring
- Predictive and Preventive Maintenance
- OSHA Safety Requirements
- Risk Mitigation
- Materials Procurement
Affiliations
- JAN/1999 – SEPT2005 EMERGENCY RESPONSE TEAM MEMBER-Iron Ore Company of Canada
- JAN/1993 – SEPT/2009 VOLUNTEER FIREFIGHTER-Level 1-Town of Labrador City
- SEPT/2005 – SEPT/2009 COUNCILLOR-Town of Labrador City
Timeline
Territory Manager - Sales and Service
Hercules SLR
02.2024 - Current
Employment MANAGER SITE GENERAL SERVICES
RioTinto/Iron Ore Company Of Canada
11.2021 - 01.2024
ACTING MANAGER SITE GENERAL SERVICES
RioTinto/Iron Ore Company Canada
02.2021 - 11.2021
SUPERINTENDENT
RioTinto/Iron Ore Company of Canada
10.2016 - 02.2021
SENIOR SUPERVISOR / ACTING SUPERINTENDENT
Iron Ore Company of Canada
04.2010 - 10.2016
TEAM LEADER/SUPERVISOR – VEHICLE SHOP/OPERATOR MAINTAINERS
Iron Ore Company of Canada
08.2008 - 04.2010
HEATING/STEAM PLANT OPERATOR (3RD CLASS ENGINEER)
Iron Ore Company of Canada
12.1992 - 08.2008
OPERATOR MAINTAINER
Iron Ore Company of Canada
03.1990 - 12.1992
COMPRESSOR/BOILER OPERATOR POWER ENGINEER
Iron Ore Company Canada
04.1988 - 03.1990
POWER & REFRIGERATION ENGINEER
Town of Labrador City
09.1987 - 03.1988
CORRESPONDENCE COURSE (SMALL ENGINE REPAIR) COMPLETED -
Stratford College
CORRESPONDENCE COURSE (2ND CLASS) COMPLETED - Power Engineering (2nd Class)
Southern Alberta Institute of Technology
No Degree - Business Administration
University of New Brunswick
GRADE 11 - ACADEMIC DIPLOMA
Labrador City Collegiate
3RD CLASS POWER ENGINEER CERTIFICATE (INTERPROVINCIAL) - Power Engineering (3rd Class)
Government of NL
JANUARY - Power Engineering (3rd Class)
Southern Alberta Institute of Technology
4TH CLASS POWER ENGINEER CERTIFICATE DECEMBER - Power Engineering (4th Class)
Cabot Institute of Applied Arts & Technology St. John’s
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