Seth Petzak
Cornwall,ON
Summary
Skilled and focused individual with extensive experience operating various pieces of heavy automated machinery. Using hand tools and interpreting blueprints. Dedicated team player with an excellent safety record and talent for completing tasks on time. Known for being detail-oriented, dependable, and adaptable in fast-paced work environments. Individual who learns quick . I've done a bit of Refrigeration and Gas too.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Rigger Technician
Hercules SLR
09.2024 - Current
- Create custom assemblies for customers, including forestry, mechanics,
- Have to use all types of machines, fusion machine, press, reeler.
- Increased workplace safety by conducting regular tidy ups and organization.
- Have to interpret blueprints, often for specific customer requirements
EQUIPMENT OPERATOR
Witron
11.2022 - 11.2023
- Positioned, and operated various pieces of heavy equipment according to instructions from supervisors.
- Followed job specifications and safety regulations to ensure the safe operation of equipment.
- Performed daily pre-operational checks to ensure the proper functioning of machinery.
- Used PPE to conduct climbs at high altitudes to ensure machine safety and to ensure the machine is running optimally.
- Kept the workplace clean and safe. Cleaned throughout the day and followed daily cleaning procedures.
- Overlooked large areas of automated equipment to ensure safety and effectiveness.
- Used radios to communicate and coordinate with my team.
- Used software every day. Such as logistics, maps, and inventory.
- Did day to day quality control on product coming in and out of the system.
- Inspected equipment for defects and safe operating conditions before and after shifts.
- Demonstrated excellent problem solving skills by quickly diagnosing issues with machines or equipment.
- Ensured that all safety regulations were followed at all times while operating equipment.
CUSTOMER SERVICE REPRESENTATIVE
Farmboy
10.2020 - 11.2022
- Maintained a high level of professionalism when dealing with difficult customers.
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Provided exceptional customer service to ensure customer satisfaction.
- Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.
- Resolved customer complaints promptly and efficiently.
- Developed strong customer relationships and loyalty through effective communication.
- Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.
- Responded to telephone inquiries and complaints following standard operating procedures.
- Performed data entry tasks accurately and in a timely manner.
- Utilized problem-solving techniques to identify solutions for complex customer inquiries.
- Assisted with training and mentoring new team members.
- Adhered to company policies and procedures while providing superior service.
- Assisted customers with product selection by providing detailed information about available products and services.
- Maintained an updated knowledge base of current products, services, pricing, promotions.
- Remained open to feedback from supervisor and peers to build and improve skills set.
Education
HIGH SCHOOL DIPLOMA - Business High Skill Major
St Joseph Catholic Secondary School
Cornwall, ON06.2022
Skills
- Equipment Inspections
- General Labor
- Regulatory Compliance
- Following Instructions
- Daily Reporting
- Safety Compliance
- Safety Protocols
- Problem Solving
- Decision-Making
- Critical Thinking
- Attention to Detail
- Safety Monitoring
- Team Communication
- Quality Control
- Good use of tools
Certification
- Working at Heights
- Rigger Technician
Languages
English
Native or Bilingual
Timeline
Rigger Technician
Hercules SLR
09.2024 - Current
EQUIPMENT OPERATOR
Witron
11.2022 - 11.2023
CUSTOMER SERVICE REPRESENTATIVE
Farmboy
10.2020 - 11.2022
HIGH SCHOOL DIPLOMA - Business High Skill Major
St Joseph Catholic Secondary School
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