Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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SOOMIN (KELLY) PARK

Toronto,ON

Summary

Driven Senior Business Analyst with 3 years of experience leading successful business process solutions for big 4 companies. Dedicated to maximizing impact of key performance metrics to enhance and expand business operations. Committed to becoming the subject matter expert to provide accurate business knowledge and generate holistic images of ongoing business operations for immediate actionability. Known for great communication, team working skills and personable approach to daily work.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Senior Business Analyst

Deloitte
06.2022 - Current
  • Effectively created and led collaborative environments with team members, technology developers, and architects around the globe to assist in all low to high-risk level services
  • Built, streamlined and enhanced new and existing business processes by providing custom solutions and technical implementations
  • Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.

Business Analyst

Deloitte
05.2021 - 08.2021
  • Ensured optimal agile flow of the end-to-end process by gathering requirements from stakeholders, creating scrum sprints, organizing JAD sessions, and solving problem incidents
  • Specialized in Strategic Portfolio Management to provide clients with knowledge and tools to effectively manage portfolios, projects, and demands
  • Contributed on various ongoing projects including platform integrations for new and existing clients.

Business Analyst

BMO Bank of Montreal
09.2019 - 04.2020
  • Continually demonstrated strong task execution and technical skills by assisting various technology development projects like the creation of a new internal website
  • Performed thorough data analysis, conducted research, and presented findings to the team and other bank colleagues through the use of various platforms like ServiceNow and SharePoint

Education

Bachelor of Commerce (Honours) - Business Technology Management

Toronto Metropolitan University
Toronto, ON
04.2022

Skills

  • High proficiency in ServiceNow, G Suite, Microsoft (SharePoint, Word, PowerPoint, Excel), and various social media platforms
  • High proficiency in data analysis, requirements gathering, agile methodology, and software development lifecycle

Certification

Certified SAFe® 5 Practitioner,

ECBA™ - IIBA - Entry Certification in Business Analysis

Languages

Korean
Native or Bilingual

Timeline

Senior Business Analyst

Deloitte
06.2022 - Current

Business Analyst

Deloitte
05.2021 - 08.2021

Business Analyst

BMO Bank of Montreal
09.2019 - 04.2020

Bachelor of Commerce (Honours) - Business Technology Management

Toronto Metropolitan University

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SOOMIN (KELLY) PARK