Kelly Van Strien
Victoria,BC
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Mobilist
The Mobile Shop
01.2023 - 01.2024
- Engaged new customers and made daily callbacks to invite customers into the store to upgrade their cellphone
- Fast paced and managed long lineups and multitasked sales
- Managed all cellphone and accessory inventory every two weeks as well completing all fedex incoming and outgoing shipments
- Managed daily expectations for sales and talked about daily business on morning teams meetings.
United Parcel Service
01.2022 - 01.2023
- I work part-time early morning shifts finishing no later than 9:30am
- Responsible for loading parcels on two delivery trucks
- I lift parcels as heavy as 200 lbs
- Very fast paced and organization on the trucks is imperative by address.
Cashier Supervisor
Whole Foods Market
01.2022 - 01.2023
- Responsible for coaching, training and development of current and newest team members
- I work in the cash office and count tills, balance and reconcile all safes and make sure daily outages are under $20
- I answer any inbound calls to the store and deal with all customer complaints, returns and exchanges.
Manager
National Money Mart
01.2015 - 01.2023
- Managed all recruitment of new hires and retention of current staff
- Responsible for large sums of daily incoming cash and balancing of safe and cash drawers
- Sales and customer service were of a top priority
- Enrolled in the District Manager Program and received recognition for ongoing sales and month over month increase of revenue.
Part-time cashier
Central Fresh Market
01.2014 - 01.2015
- Worked in customer service department selling lottery and tobacco
- Dealing with return items, answering/directing incoming phone calls, delegating chores, organizing breaks and also responsible for a float cash drawer.
Ticket Agent
CVS Cruise Victoria Sightseeing
01.2011 - 01.2012
- Worked outside at the inner harbor and cruise docks selling bus rides and sightseeing tours for tourists and locals
- Worked alone and managed high volume of customers from the cruise ships
- Organized bus schedules and loaded busses for timely departure
- Responsible for a float cash bag during the entire season which was in my possession at all times
- Dealt with customer complaints regarding bus departure times and satisfaction of tours
- Balancing ticket sales and counting high volumes of cash, which would be submitted to the manager at the end of each shift.
Education
Bachelor - Music Comprehensive
Wilfrid Laurier University
Waterloo, ON12.2016
Diploma - Music Performance
Camosun College
Victoria, BC12.2010
Skills
- Multitasking Abilities
- Good Telephone Etiquette
- Computer Skills
- Recordkeeping
- Organized
- Detail-oriented
References
available upon request
Timeline
Mobilist
The Mobile Shop
01.2023 - 01.2024
United Parcel Service
01.2022 - 01.2023
Cashier Supervisor
Whole Foods Market
01.2022 - 01.2023
Manager
National Money Mart
01.2015 - 01.2023
Part-time cashier
Central Fresh Market
01.2014 - 01.2015
Ticket Agent
CVS Cruise Victoria Sightseeing
01.2011 - 01.2012
Bachelor - Music Comprehensive
Wilfrid Laurier University
Diploma - Music Performance
Camosun College
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