Summary
Overview
Work History
Education
Skills
Languages
Timeline
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NIDHI PRAJAPATI

Calgary,AB

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet company's goal.

Overview

3
3
years of professional experience

Work History

Mobilist

The Mobile Shop
11.2023 - Current
  • Proven ability to learn quickly and adapt to new situations.
  • Proficient in using Microsoft tools such as Excel,Word,Outlook.
  • Identified opportunities for process improvements within daily operations resulting in increased operational efficiency across multiple departments within the store.
  • Managed cash register after end of shift to balance and record accurate transactions.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Utilized software tools proficiently for efficient task management, including spreadsheets, word,excel processing programs, email applications, and more.

Sales Associate

Bell canada
03.2023 - 10.2023
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers
  • Trained and mentored new sales representatives
  • Negotiated contracts with clients and developed relationships with key personnel
  • Presented professional image consistent with company's brand values
  • Contributed to team objectives in fast-paced environment
  • Used Microsoft tools such as Word,Outlook in day to day operations.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Senior Marketing Consultant

TELUS Communications
09.2022 - 03.2023
  • Developed strategies to incorporate PR and media to further enhance brand and build market share
  • Produced media kits to showcase key marketing analytics and demographics for sales presentations
  • Devised data visualization dashboards to make complex data more accessible to stakeholders
  • Coordinated teams of design and implementation professionals to manage all project objectives.

Personal Banker

HDFC Bank
12.2020 - 06.2022
  • Administered and described strategies for customer retention and account expansion to employees, developing solid long-term relationship
  • Answered customer questions and responded quickly to problems and complaints in person, on phone and by email
  • Sold various products by explaining unique features and educating customers on proper application or usage
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services
  • Balanced cash drawers and vault accounts on daily basis with zero discrepancies
  • Processed deposits, withdrawals and ACH transfers accurately.

Education

Master of Science - Physics

Gujarat University
04.2023

Bachelor of Science - Physics

Gujarat University
04.2018

Skills

  • Lead Generation
  • Exceptional customer service
  • Inventory Management
  • MS Office
  • Cash Management
  • Store operations
  • Account updating
  • Report Generation

Languages

English
Full Professional
Hindi
Full Professional
Gujarati
Native or Bilingual

Timeline

Mobilist

The Mobile Shop
11.2023 - Current

Sales Associate

Bell canada
03.2023 - 10.2023

Senior Marketing Consultant

TELUS Communications
09.2022 - 03.2023

Personal Banker

HDFC Bank
12.2020 - 06.2022

Master of Science - Physics

Gujarat University

Bachelor of Science - Physics

Gujarat University

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NIDHI PRAJAPATI