Kelly Fitzsimmons

• Prepared coffee and tea according to customer specifications within designated time limits.
• Maintained clean dining environment by wiping tables and removing trash and dirty plates.
• Sanitized kitchen equipment in compliance with health regulations.
• Delivered exceptional customer service through prompt responses to inquiries and requests.
• Adhered to food safety guidelines during food item preparation.
• Finished baked goods with glazes, icings, and various toppings.

• Supported meal preparation for patients requiring assistance with feeding.
• Monitored patient behaviors to detect unusual reactions or mood changes.
• Assisted with personal hygiene tasks, including bathing and toileting.
• Cultivated trusting relationships with patients to enhance care quality.
• Facilitated clear communication with family members regarding patient care updates.
• Maintained cleanliness of work areas in accordance with hospital standards.

• Educated staff on P.O.S. system to boost operational efficiency.
• Trained new servers in guest experience and safety protocols to uphold standards.
• Provided outstanding customer service, leading to frequent requests for specific seating from regulars.
• Supported housekeeping initiatives to maximize guest satisfaction throughout their stays.
• Oversaw opening and closing tasks to enhance overall restaurant functionality.

Executed opening and closing procedures, ensuring accuracy in cash drawer reconciliations and deposit preparations.

• Organized promotional displays and merchandise layouts to maximize sales effectiveness.
• Maintained cleanliness and organization of check-out areas to enhance customer experience.
• Processed refunds, credits, and change for customers with precision.
• Monitored store promotions to effectively highlight sales opportunities.
• Performed additional duties as assigned by management, demonstrating flexibility and teamwork.

Collaborated with client care team to update care plans regularly.

• Administered medications according to care plans and directions.
• Assisted clients with mobility, including transfers to and from beds and wheelchairs.
• Planned meals aligned with nutritional requirements for optimal health.
• Performed light housekeeping tasks, including laundry and linen changes, related to client care.
• Utilized safe lifting and transferring techniques to ensure resident safety.