Keirene Vinas
Calgary,AB
Summary
Adept at staff leadership and operational efficiency, I significantly enhanced guest experiences and financial accuracy at McDonald's. My proactive approach and ability to motivate teams have consistently improved service quality and operational standards. With expertise in sales support and marketing, I excel in fast-paced environments, driving both team performance and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Swing Manager
McDonald's
09.2022 - Current
- Monitored employee performance closely, providing constructive feedback for continuous improvement opportunities.
- Improved overall guest experience by working alongside front-of-house staff during peak hours, addressing any issues proactively before they escalated further.
- Managed inventory levels for optimal stock availability, minimizing waste and maximizing profits.
- Oversaw daily cash reconciliation processes, maintaining accurate financial records for the establishment.
Crew Member
Cha Time
04.2022 - 12.2023
- Worked front counter and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
Master Of Architecture - Architecture Studies
University of Calgary
Calgary, ABSenior High -
Bishop Carroll High School
Calgary, AB06.2022
Skills
- Team motivation
- Staff Leadership
- Staff Supervision
- Operational Efficiency
- Sales Support
- Sales and Marketing
Languages
English
Professional Working
Filipino
Native or Bilingual
Hobbies
Hiking
Dressing up
Cleaning/Organizing
Painting
Shopping
Timeline
Swing Manager
McDonald's
09.2022 - Current
Crew Member
Cha Time
04.2022 - 12.2023
Master Of Architecture - Architecture Studies
University of Calgary
Senior High -
Bishop Carroll High School
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