Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

KEANA (Ken) MAGLANQUE

Callingwood Court NW Edmonton,AB

Summary

I am applying to seek and maintain a full-time/part-time position.

I am a dependable candidate willing to do my best to contribute to the company's success. I am willing to take on added responsibilities to meet team goals. I am a goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at positively contributing and working with the team for the company's continued success.


Overview

6
6
years of professional experience
2
2
years of post-secondary education
3
3
Certifications
1
1
Language

Work History

Warehouse Worker

Mckesson Canada
Edmonton, AB
08.2022 - Current
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Performed general housekeeping and cleaning tasks.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Maintained clean, orderly work environment free of hazards.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Used handheld scanners to efficiently track and double check the accuracy of stocks and the right location when we are replenishing products in the channel.
  • Trained in the check station where we double check orders with possible errors.

Medical Office Assistant

Windermere Plaza Medical Clinic
Edmonton, AB
01.2022 - 06.2023
  • I have learned how to do Antigen testing as our clinic offer it
  • Well educated in EMR (Med Access)
  • Coordinated patient scheduling, check-in, check-out and Received, recorded and filed medical payments by check, cash, and credit card.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
  • Updated patient information and insurance details for accurate electronic medical records.
  • Provided prompt, polite and professional in-person and telephone customer service.
  • Placed new supply orders, managed inventory and restocked clerical spaces.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.

Area Manager

Mcdonald's Callingwood
Edmonton, Alberta
08.2017 - 10.2022
  • I have developed my skills throughout my experience when I was still starting at McDonald’s
  • I started as a crew member who did not have a lot of knowledge in any workplace since this was my first job
  • I have learned how to manage the Front Counter (service), Drive-Thru and Kitchen (production) - I have learned how to manage my people without stepping on their foot and disrespecting them
  • I maintain a well and comfortable environment for my co-workers
  • I have learned the important food safeties and, the practice to always follow proper procedures
  • I have learned how to maintain a good relationship with the customers and give them a great guest experience
  • Resolved conflicts promptly to promote positive environment for customers.
  • I ensure you that I am very well trained in a fast-paced environment

Sales Associate

VANS West Edmonton Mall
Edmonton, AB
08.2017 - 01.2020
  • I learned very much about customer service and how to deal with customers in a very busy retail store like Vans.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Solved customer challenges by offering relevant products and services.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Education

Medical Terminology

NAIT
09.2023 - Current

Emergency Medical Responder

Emergency Services Academy
161 Broadway Blvd #2, Sherwood Park, AB T8H 2A8
12.2022 - 01.2023

NAIT Continuing Education -Emergency Medical Responder Course -

NAIT
11762 106 St, Edmonton, AB T5G 2R1
09.2021 - 12.2021

High School Diploma -

SAINT OSCAR ROMERO HIGHSCHOOL
17760 69 Ave NW, Edmonton, AB T5T 6X3
09.2017 - 09.2019

Skills

Knows how to maintain a good relationship among employees and customersundefined

Certification

BLS Provider Certificate

Timeline

Medical Terminology

NAIT
09.2023 - Current

BLS Provider Certificate

01-2023

Emergency Medical Responder

Emergency Services Academy
12.2022 - 01.2023

Warehouse Worker

Mckesson Canada
08.2022 - Current

Standard First Aid - Level C

03-2022

Medical Office Assistant

Windermere Plaza Medical Clinic
01.2022 - 06.2023

NAIT Continuing Education -Emergency Medical Responder Course -

NAIT
09.2021 - 12.2021

Crew Trainer Certification

01-2018

High School Diploma -

SAINT OSCAR ROMERO HIGHSCHOOL
09.2017 - 09.2019

Area Manager

Mcdonald's Callingwood
08.2017 - 10.2022

Sales Associate

VANS West Edmonton Mall
08.2017 - 01.2020

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KEANA (Ken) MAGLANQUE