Martins Eziashi

• Demonstrated reliability and punctuality by consistently arriving on time and prepared for shifts, ensuring uninterrupted workflow at the dock.
• Maintained open lines of communication with supervisors regarding any shipment discrepancies or potential issues that could impact productivity.
• Improved warehouse efficiency by organizing and maintaining dock workstations to ensure smooth operations.
• Utilized pallet jacks, forklifts, and hand trucks proficiently to move heavy loads within the warehouse efficiently.

• Answered calls maintaining a calm, friendly demeanor with upset customers to de-escalate stressful situations.
• Escalated customers concerns and issues determining potential positive solutions while consulting with customers to determine best method to resolve issues.
• Always making sure customer was satisfied with service provided.
• Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.

• Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
• Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
• Performed general housekeeping and cleaning tasks.
• Checked packages and merchandise for damage and notified vendors.

Unboxed merchandise and restocked shelves in appealing and organized arrangements to promote items

Recommended optimal merchandises and lead customer selections

Made good a number of sales to address customers’s need and preferences

• Loaded, unloaded and moved material to and from storage and production areas.
• Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
• Recorded information, shortages and discrepancies to keep records current and accurate.