kayla jackson
Calgary,AB
Summary
Accomplished Esthetician with a proven track record building a self employed business Muselashyyc, enhancing client satisfaction through exceptional service and relationship building. Looking to expand my professional career, & purse further passions in the fine dining industry.
Overview
2025
2025
years of professional experience
Work History
Esthetician
Cainbeautyco
- Educated clients on proper lash & brow care routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Performed various treatments for optimal high/low maintenance beauty including eyelash extensions , brow shaping, laminating, waxing, and hair extensions.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
Esthetician
Self Employed
Calgary, AB
06.2019 - Current
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
- Recommended retail products for at-home use.
- Advised clients on proper home-care regimens.
- Analyzed facial structures and made appropriate product recommendations.
- Demonstrated proficiency in various services, resulting in beautiful results with minimal discomfort for clients.
- Participated in ongoing professional development opportunities to stay current on industry trends and techniques.
- Flexibly worked evenings and weekends to maintain return clients.
- Improved client satisfaction by providing customized treatments and product recommendations based on individual needs.
Cowboys
Bottle Service
Calgary, AB
09.2015 - 07.2024
- Increased overall sales by upselling premium bottles, mixers, and additional services.
- Built strong relationships with returning clientele, fostering loyalty and positive word-of-mouth referrals.
- Exhibited exceptional multitasking abilities while managing multiple tables simultaneously without sacrificing quality of service.
- Enhanced customer experience by providing exceptional bottle service and attending to their needs promptly.
- Collaborated with bartenders and managers to ensure timely delivery of orders.
- Assisted in promotional events by engaging customers through social media platforms to boost attendance and revenue.
- Mastered menu knowledge, allowing for accurate order-taking and speedy service.
- Maintained a clean and organized table area for optimal customer satisfaction.
- Handled high-pressure situations with poise, maintaining professionalism during peak hours or special events.
- Ensured compliance with all alcohol handling laws, contributing to a safe environment for patrons.
- Provided excellent communication and conflict resolution skills when dealing with dissatisfied customers, ultimately preserving the venue''s reputation.
Education
Nano Bead Hair Installation
Livable Hair
Calgary, AB2023
Advanced Brow Course
Cultleuer
Calgary, AB2023
Permanent Makeup
Permanent Beauty By Lili
Calgary, AB2020
Make Up Artist
One Beauty Academy
Calgary, AB06.2017
Skills
- Scheduling
- Relationship building and management
- Client consultation abilities
- Retail Sales
- Professional Demeanor
- Client Needs Assessment
- Sales background
- Supply Management
- Garnishing Techniques
- Strong Communication Skills
- Exceptional customer service
- Cleanliness standards
Websites
Languages
English
References
Casey Greabeiel 1 587 897 0807
Dave Urner 1 403 604 2680
Timeline
Esthetician
Self Employed
06.2019 - Current
Cowboys
Bottle Service
09.2015 - 07.2024
Esthetician
Cainbeautyco
Nano Bead Hair Installation
Livable Hair
Advanced Brow Course
Cultleuer
Permanent Makeup
Permanent Beauty By Lili
Make Up Artist
One Beauty Academy