Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
Demonstrated proficiency in various waxing services, resulting in smooth skin with minimal discomfort for clients.
Assisted management in inventory control, regularly monitoring stock levels and placing orders as needed.
Provided clients with knowledge of all cosmetic services being provided.
Practiced new makeup application techniques and color combinations to promote various makeup brands.
Used acrylics, gels and glitters to create custom nail art designs for clients.
Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.
Collaborated with other salon staff members to create a positive work environment and seamless customer experiences.
Supported overall salon operations by assisting with administrative duties, such as answering phones, booking appointments, and handling transactions when necessary.
Remained current on emerging nail trends, techniques, and tools through ongoing professional development.
Responded to customer requests and concerns about gel application and nail art designs.
Runway Beauty Bar
Nail Technician
02.2021 - 10.2022
Job overview
Offered advice and recommended products to improve and maintain nails.
Communicated effectively with management concerning important customer issues.
Used acrylics, gels and glitters to create custom nail art designs for clients.
Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.
Collaborated with other salon staff members to create a positive work environment and seamless customer experiences.
Oversaw schedule to manage appointments of new and existing clients.
Utilized time management skills effectively when multitasking between multiple clients, ensuring all received timely and quality service.
Supported overall salon operations by assisting with administrative duties, such as answering phones, booking appointments, and handling transactions when necessary.
Provided soothing hand massages during manicure sessions to enhance overall relaxation for clients during their visit.
Kept tidy and organized area to comply with cleanliness standards.
Performed high-quality manicures, pedicures, and nail enhancements for a diverse clientele.
Responded to customer requests and concerns about gel application and nail art designs.
Enhanced client satisfaction by providing personalized nail care treatments and recommendations.
Applied manicures and pedicures following color and style preference of client to enhance aesthetics and groom nails.
Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
Industrial Alliance
Customer Service Representative
09.2011 - 01.2014
Job overview
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Responded to customer requests for products, services, and company information.