Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kathy Dominix

Grand Falls-Windsor,NL

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

25
25
years of professional experience

Work History

Client Care Coordinator

Provincial Homecare
10.2024 - Current
  • Applied strategic thinking skills when evaluating potential solutions or alternatives during critical decision-making processes affecting the client experience.
  • Enhanced client satisfaction by promptly addressing concerns and providing personalized solutions.
  • Developed strong relationships with clients to build trust and loyalty, resulting in repeat business.
  • Analyzed feedback from clients to identify patterns and trends requiring attention or action from management.

Home Support Worker

Provincial Homecare
09.2024 - Current
  • Developing trusting relationships with clients and caregivers
  • Enhancing client comfort by providing personal care services such as bathing, grooming, and dressing.
  • Assisted disabled clients to support independence and well-being.
  • Managed household tasks such as cleaning, laundry, meal preparation, and grocery shopping to maintain a clean and organized living environment for clients.

Executive Housekeeper/Receptionist

Carriage House Inn
06.2017 - 09.2024
  • Performing a variety of duties including cleaning guest rooms and main areas, greeting and checking in guests, answering phone calls, creating bookings, responding to emails and updating computer programs/website.

Cashier

Riverside Convenience and Take-Out
01.2012 - 01.2013
  • Provided excellent customer service, sold products and handled money, restocked and cleaned shelves.

Waitress-Front End Manager

Gibson's Family Restaurant
01.2009 - 05.2012
  • In charge of supervising other waitresses, taking food and beverage orders, keeping the work environment clean, and doing the cash on a regular basis.

Early Childhood Educator

Creative Learning Childcare Centre
04.2011 - 10.2011
  • Assisted in the supervision of small/large groups of children in a variety of activities both inside and out of the classroom, prepared classroom materials and planned various activities, and assisted in the observation and documentation of children's growth and development.

Tour Guide

John Cluette Heritage House
06.2000 - 08.2000
  • Described points of interest, answered questions, and provided historical information and cultural facts related to the site.

Education

Office Administration - Executive -

College of the North Atlantic
Grand Falls-Windsor, NL
06.2015

General Studies -

Memorial University of Newfoundland
St. John's, NL
04.2005

Career Exploration -

WISE program
Gander, NL
11.2003

High School Diploma -

Conrad Fitzgerald Academy
English Hr. West, NL
06.2000

Skills

  • Organization
  • Multitasking Abilities
  • Data Entry
  • Computer Skills
  • Calm Under Pressure
  • Courteous and Professional

References

Excellent references available upon request

Timeline

Client Care Coordinator

Provincial Homecare
10.2024 - Current

Home Support Worker

Provincial Homecare
09.2024 - Current

Executive Housekeeper/Receptionist

Carriage House Inn
06.2017 - 09.2024

Cashier

Riverside Convenience and Take-Out
01.2012 - 01.2013

Early Childhood Educator

Creative Learning Childcare Centre
04.2011 - 10.2011

Waitress-Front End Manager

Gibson's Family Restaurant
01.2009 - 05.2012

Tour Guide

John Cluette Heritage House
06.2000 - 08.2000

Office Administration - Executive -

College of the North Atlantic

General Studies -

Memorial University of Newfoundland

Career Exploration -

WISE program

High School Diploma -

Conrad Fitzgerald Academy

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Kathy Dominix