Kathryn Lewis
St. John's,NL
Summary
Motivated professional with a proven track record of exceptional customer service, exceeding sales goals, and effective inventory management. Excellent communication, problem-solving, and organizational skills enable adaptation to various situations and delivery of results. Accomplished Assistant Stage Manager at Mad as Hops Theatre, honing abilities in production management and audience engagement. Bilingual, fostering interpersonal relationships and ensuring health and safety compliance. Multitasking across diverse roles significantly enhances theater operations and customer satisfaction. Skills in emergency preparedness and CPR demonstrate a unique blend of hard and soft skills well-suited for dynamic environments.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Overview
2
2
years of professional experience
4
4
Years of volunteer experience
Work History
Assistant Stage Manager
Mad as Hops Theatre
10.2023 - Current
- Promoted 6 shows online and in person
- Monitored sound levels throughout performances to maintain optimal sound quality
- Managed rehearsals and performances for a variety of theatrical events
- Performed regular maintenance checks on theater equipment to ensure proper functioning
- Resolved any issues related to lighting design quickly and efficiently during rehearsals
- Adapted quickly when changes occurred to keep productions running smoothly
- Organized props and set pieces for multiple shows
- Maintained accurate records of performance attendance, finances, and box office sales
- Provided support for front-of-house personnel during load-in and load-out days at venues
- Provided timely feedback to actors regarding their performance quality
- Collaborated with directors, designers, and production staff to ensure successful execution of stage productions
- Assisted stagehands in the setup or breakdown of scenery or other equipment as needed
- Managed backstage activities during performances, ensuring that cues are executed properly
- Reviewed scripts for potential conflicts or inconsistencies before production start-up
- Provided cues for lighting and sound technicians by memorizing stage presentation details
- Scheduled rehearsals to provide ample run-throughs of production
- Prioritized company safety by conducting risk assessments.
Associate
TJX Canada
08.2022 - 04.2024
- Operated a cash register to process cash, check, and credit transactions as well as returns and refunds
- Getting out back stock, keeping zone neat, clean, and organized; made tags for items, working with glassware
- Carry-outs - Taking items from cash out to customers' cars when items were too heavy to carry
- Backroom - Unloading trucks, putting together furniture, hanging clothes, tagging items, putting away backstock
- Developed strong customer service skills through daily interactions with customers
- Trained new employees on basic customer service techniques and procedures
- Assisted with inventory by identifying and marking items for removal from shelves or storage areas
- Maintained up-to-date knowledge of organizational policies, procedures, and regulations
- Sold products to customers by explaining product features and benefits
- Approached customers and initiated conversations to determine needs and preferences
- Answered phone calls from potential customers to direct them to appropriate products or departments
- Prioritized and managed multiple tasks efficiently, meeting deadlines and exceeding expectations.
Crew Member
Dairy Queen
06.2022 - 08.2022
- Drive-thru and counter took orders and performed cashier duties such as accepting payments, issuing change, and counting money back to customers
- Fulfilled orders and delivered to counter or drive-thru
- Cleaning washrooms, sweeping, mopping, and emptying trash
- Customer service taking complaints and resolving issues as they arise
- Greeted customers in a friendly and professional manner, ensuring customer satisfaction
- Coordinated with 6 other crew members to complete assigned tasks quickly and effectively
- Completed all store opening and closing procedures
- Memorized food and drink recipes to prepare orders with speed and accuracy
- Restocked shelves with merchandise throughout the shift
- Followed health department regulations for handling food products properly
- Followed all safety and security procedures to reduce risks
- Packaged and labeled to-go and delivery orders for pickup
- Maintained knowledge of store menus to advertise promotions and limited-time offers
- Trained new employees regarding company policies and food preparation procedures
- Cleared and bussed tables and mopped lobby floors during closing times.
Skills
- Strong Organization
- Crew assistance
- Health and safety compliance
- Diversity and Inclusion
- Bilingual
Operating cash
Customer service
Drive-thru and counter service
Workplace cleaning tasks
Royal Conservatory of Music NL - Music Theory Level 8
History of impartiality and fairness
Organized and socially perceptive
Versatile content writer
Proficient in researching, writing, and editing diverse content
Works with minimal supervision to produce engaging and error-free work
First Aid and CPR
St John Ambulance Babysitting Course
- Attention to Detail
- Computer Skills
Education
High School Diploma -
Holy Heart of Mary Regional High
St. John's, NL06.2024
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
Assistant Stage Manager
Mad as Hops Theatre
10.2023 - Current
Associate
TJX Canada
08.2022 - 04.2024
Crew Member
Dairy Queen
06.2022 - 08.2022
High School Diploma -
Holy Heart of Mary Regional High
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