Kathleen Warrick
Calgary,AB
Summary
Hardworking cleaning professional well-versed in routine and deep cleaning procedures for diverse needs. Consistently manages numerous office building floors independently with no supervision and relative ease. Custodian adept at completing work orders efficiently and on time. Identifies and reports safety hazards and major repair needs to department supervisors. Detailed House Cleaner with many years performing residential housekeeping and cleaning. Highly skilled at completing housekeeping duties for multiple clients weekly. Background using correct cleaning chemicals and agents.
Overview
44
44
years of professional experience
Work History
Cleaner
Attention To Detail Cleaning Services
02.2022 - Current
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Emptied trashcans and transported waste to collection areas.
- Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
- Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
Conceirge
Princeton Grande
04.2022 - 07.2023
- Enhanced guest experiences by providing personalized recommendations and assisting with reservations.
- Maximized guest satisfaction by promptly addressing concerns and resolving issues.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Served as a reliable resource for fellow team members seeking guidance or assistance in completing tasks related to guest services.
- Responded to guest inquiries to maximize guest satisfaction.
- Greeted guests upon arrival by providing warm welcome.
- Created welcoming and comfortable environment for guests.
Front End Cashier
Co-op
04.2021 - 03.2022
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
- Assisted in training new cashiers, sharing best practices and helping them become proficient in their roles.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies and ensuring financial integrity.
- Addressed customer concerns promptly, resolving issues and maintaining strong relationships with patrons.
- Helped customers complete purchases, locate items, and join reward programs.
- Provided each customer with detailed receipts for proof of purchase and to avoid discrepancies.
Housekeeper/Cleaner
Seniors Manor
09.2020 - 03.2021
- Enhanced satisfaction by ensuring thorough cleaning of residents private homes.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
Home Care Provider
Private Home Care Services
04.2018 - 08.2019
- Enhanced patient comfort by providing compassionate and attentive care tailored to individual needs.
- Improved patient well-being with regular monitoring of vital signs, medication administration, and personal care assistance.
- Facilitated recovery by assisting patients with physical therapy exercises and mobility support.
- Promoted a safe home environment for patients by identifying potential hazards and implementing necessary adjustments.
- Prepared nutritious meals according to dietary requirements, contributing to improved overall health for patients.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
Labour
I.R Contracting
10.2014 - 01.2019
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Painted walls, flooring, fixed holes in walls, renovations of move outs
Administrative and Finance Clerk/ Supervisor
Canadian Armed Forces
04.1980 - 06.2011
- Improved financial accuracy by diligently reviewing and reconciling daily transactions.
- Ensured timely processing of invoices for accurate financial reporting.
- Streamlined accounting processes by implementing efficient organizational systems.
- Reduced discrepancies in financial records through meticulous attention to detail and thorough data verification.
- Assisted with budget preparation, providing accurate financial data for informed decision making.
- Maintained organized filing system for easy access to important financial documents.
- Prepared logical and accessible reports to support financial forecasting.
Education
High School Diploma -
Comusom College
British Columbia03.1980
Skills
- Quality Assurance
- Housekeeping
- Laundry
- Interior and Exterior Cleaning
- Filing
- Receptionist
- Data Entry
- Billing
- Sales
- Customer Service
Languages
English
Full Professional
Timeline
Conceirge
Princeton Grande
04.2022 - 07.2023
Cleaner
Attention To Detail Cleaning Services
02.2022 - Current
Front End Cashier
Co-op
04.2021 - 03.2022
Housekeeper/Cleaner
Seniors Manor
09.2020 - 03.2021
Home Care Provider
Private Home Care Services
04.2018 - 08.2019
Labour
I.R Contracting
10.2014 - 01.2019
Administrative and Finance Clerk/ Supervisor
Canadian Armed Forces
04.1980 - 06.2011
High School Diploma -
Comusom College
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