Katherine Perez
Toronto
Summary
Commitment to standards of professionalism, a high level of integrity, honesty and ethical principles in a manner that supports accountability.
Utilizes well developed verbal and non-verbal communication and interpersonal skills to take initiative, act as a role model, provide information/instructions in a clear and respectful manner and follow directions.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Fitness Advisor
GoodLife Fitness
01.2024 - Current
- Assisted individuals in setting achievable fitness goals, monitoring progress for success.
- Kept accurate and updated client records to track progress and provide follow-up.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential members.
- Performed cash, card, and check transactions to complete member purchases.
Cashier/Costumer service/Waitress
Tuco's restaurant
10.2022 - 08.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Resident Advisor
Fanshawe College
09.2019 - 04.2020
- Advising students on personal and academic matters and making appropriate referrals to College community services
- Organizing activities that promote academic excellence, residence life, personal growth and well-being
- Ensuring safety and security in the building by completing rounds in the evening and enforcing the residence community standards.
Bank Teller
St. Georges Bank
01.2017 - 07.2017
- Identified customer's needs, pitching relevant products or services, and ensuring they have a positive experience from start to finish.
- Handled customer financial transactions and administrative duties including membership registration and communication management.
- Sold and cross-sold bank products to new and existing customers.
Marketer
Gomez Lee Association
08.2016 - 01.2017
- Conducted research to analyze customers' behavior, preferences and purchasing habits.
- Directed promotions increasing sales by 15%
- Developed and executed strategies to maximize sales.
Education
Theatre Arts Performance Diploma Program -
Fanshawe College
BA in Performing Arts -
ATU Sligo
Journalism Degree -
Universidad De Panama
Secondary School Graduation Diploma - Tourism And Trade
I.P.T El Valle
Skills
- Strong organizational skills
- Strong Communication skills
- Time management skills
- Detail-oriented
- Interpersonal skills
- Ability to multitask
Certification
Leadership and Teamwork Certificate, 04/01/18, Fanshawe College, London, Ontario
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Fitness Advisor
GoodLife Fitness
01.2024 - Current
Cashier/Costumer service/Waitress
Tuco's restaurant
10.2022 - 08.2023
Resident Advisor
Fanshawe College
09.2019 - 04.2020
Bank Teller
St. Georges Bank
01.2017 - 07.2017
Marketer
Gomez Lee Association
08.2016 - 01.2017
BA in Performing Arts -
ATU Sligo
Journalism Degree -
Universidad De Panama
Secondary School Graduation Diploma - Tourism And Trade
I.P.T El Valle
Theatre Arts Performance Diploma Program -
Fanshawe College
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