Summary
Overview
Work History
Education
Skills
Validcertifications
References
Languages
Timeline
Generic

Sires Toghraee

Richmond Hill,Canada

Summary

Experienced and enthusiastic young adult with a strong background in sales and customer service. Recognized for exceptional ability to connect with people and effectively communicate, setting me apart from others in the field. Consistently maintain a positive attitude and bring contagious energy to every interaction, always wearing a smile on my face!

Overview

8
8
years of professional experience

Work History

Fitness Advisor

GoodLife Fitness
05.2023 - 07.2024
  • Boosted client motivation through consistent encouragement, support, and progress tracking.
  • Helped facility members reach health and fitness goals.
  • Assisted club management in marketing of smoothies, new products and promotions.
  • Motivated members towards participating in group fitness classes.
  • Assisted in promoting gym services, resulting in increased membership sales and overall revenue growth for the facility.
  • Mentored new or less experienced staff members in order to maintain a high standard of customer service within the team environment.
  • Collaborated with other fitness professionals to develop innovative programs that catered to a diverse clientele base.

Sales Associate

Pandora Jewelry
06.2022 - 05.2023


  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Achieved sales targets within necessary company timelines and exceeded expectations always
  • Coordinated sale efforts with team members
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.

Sales Associate

Moores Clothing For Men
08.2016 - 07.2021
  • Maximized sales by showcasing different possibilities of looks to match customer's occasion while keeping personal tastes in mind (Cross-selling)
  • Introduced reward programs during sale and closed with 87% sign up rate
  • Assisted management of inventory (imports/exports)
  • Always made sure every customer was greeted upon entry
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.

Education

Bachelor of Arts - Psychology

York University
Toronto, ON
2028

Police Foundations Program - Law Enforcement

Seneca College King Campus
08.2022

High School -

St. Robert's Catholic High School
06.2019

Skills

  • Excellent speaker
  • Quick learner
  • Team oriented
  • Time Management
  • Organizational skills
  • Problem-Solving
  • Customer Service
  • Multitasking

Validcertifications

  • Smart Serve
  • Standard First Aid with CPR Level C

References

Available upon request.

Languages

Persian
Native or Bilingual

Timeline

Fitness Advisor

GoodLife Fitness
05.2023 - 07.2024

Sales Associate

Pandora Jewelry
06.2022 - 05.2023

Sales Associate

Moores Clothing For Men
08.2016 - 07.2021

High School -

St. Robert's Catholic High School

Bachelor of Arts - Psychology

York University

Police Foundations Program - Law Enforcement

Seneca College King Campus

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Sires Toghraee